Samsung NX11 Digital Camera Logo
Maree Cotterell Posted on Mar 24, 2013
Answered by a Fixya Expert

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My computers don't recognise my camera

Trying to download pics from my NX11 but neither PC or Mac will recognise the camera. Plugged the SD card into my printer and everything shows up there, any ideas?

1 Answer

kakima

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  • Samsung Master 102,366 Answers
  • Posted on Mar 24, 2013
kakima
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Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire), just as you do to your printer. This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

5 Related Answers

Anonymous

  • 542 Answers
  • Posted on Sep 12, 2005

SOURCE: Samsung Digimax 201 and INFINEON 128mB SD Card

Had a similar problem running windows XP, it couldn't read my sandisk SD card on a usb sandisk imagemate reader/writer. The solution on Microsoft's site was worthless, having already applied all XP patches. Fortunately, I tried accessing the SD card under windows 2000 and it worked fine, so I formatted the SD card in windows 2000 and now it works fine in XP.

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Anonymous

  • 1 Answer
  • Posted on Nov 25, 2008

SOURCE: Downloading pics

with a blank memory card in, press play; it will tell you no images, but ignore that. press the menu button then scroll for copy to card

Anonymous

  • 153 Answers
  • Posted on Jul 28, 2009

SOURCE: transfering pics to my computer

well there is some kind of problem with ur card may b virus please dont connect it again and change ur card feel free to ask again thanx take care.

Anonymous

  • 11967 Answers
  • Posted on Sep 17, 2009

SOURCE: Samsung SL310w Camera last day of holiday and Card eRROR

Take the card to a store that has a Kodak picture maker kiosk (like Walmart). Your pictures should show up and you can print them or even make a cd. After you do that, format the card in the camera before using it again.

Anonymous

  • 148 Answers
  • Posted on Feb 01, 2010

SOURCE: Camera says file error when trying to look at pics

Question; Have you tried plugging the camera in to the computer with the usb cord?...If not, leave your memory card in the camera and connect the camera via usb cord into the computer, after a few seconds orso a window will come up asking you"what do you want to do with this device" orso, just close (x) that and click on "start" on the desktop. When that opens, click on " my computer". A window named"my computer" will open up showing several devices (depending how many device you have on your computer). For instance, the hardrive is usually marked (c) disk..Look for a "device" with a name that sounds like your camera and open (double click) that. If you don't recognize any devices, then open them all, one by one, (except the hardrive (c) ) and see if there are any folders in there that seems to represent your picture file orso (mine says 100dcism or something like that, I dont know why lol), double click such file and it will open up. If you then see files named (jpg) etc then those are your pictures. If you are still not sure then double click one and it will open up, if it is a picture then your picture will come up in full view, voila,you found your pics (they are in the file you openend before yopu actually saw the picture come up)...If you still dont see your picture, just close all windows and repeat process on different "discs" ( (c), (f), (g) and any others, except (c) thats the harddrive usually....Once you've located your pictures copy or cut (hover the mouse pointer over the picture you want and right-click then select cut (this removes the file, picture in thid case, from wherever you cut it, or you can copy it(same right-click procedure) and select"copy" this will leave the pic where it was while making a copy you can "paste" anywhere you want them from the place you found them and paste them in to the folder you want ( I sometimes create a new folder on the desktop and put all my files I take from the camera in there, then later I can sort them to seperate the video's from the picture files....For your problem in particular, I would follow these procedures till I found the new files you are trying to load into your computer, when you find those then cut or copy those to wherever you like (ie "my pictures" folder. Once you have them safe there, I would go back to "my computer" and find the disc ( (e), (f), (g) where you found your missing files (pics) and then delete everything on that disc, this will delete and clean your disc, and most likey remove the straggling deleted pics of times past lol...If you know how to defrag then go to the defrag menu, but this time, while camera plugged in via usb, chose the 2 disc visible (unless you have 2 harddrives your camera will be the second one(it will have the same disc letter ( (f) or (e ) for instance as the disc you found your pics on (the disc here is actually the memory card in your camera

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