Question about Microsoft Premium System for Xbox 360
If you're just pulling the ethernet cable off of the back of your computer, it won't work. You'll need a router connected to your network first, and then connect the 360 to the router with a second ethernet cable after setting up the router.
step by step.
1. connect the ethernet from the modem to the router.
2. connect the small ethernet that came with the router to the PC.
3. insert the cd that came with the router and follow the setup.
4. plug the 360 into the router with an ethernet cable into an empty port.
If you have a router already, you may just want to check the ethernet cable for any breaks. easy way of telling if it's the cable is to simply use a different cable, or use the cable for a different device, like your computer. change the cable out with a good one and see if you can still get online. If so, then your cable's not the issue.
If you have a router, good cables, and it's still not working, you may need to have the 360 looked at by a licensed repair service, because the ethernet jack on your 360 may have went out. This is rare, but it's possible.
Posted on Mar 01, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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