Question about HP Photosmart C4280 All-in-One InkJet Printer

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C4200 - says USB not connected when trying to scan

It prints fine. It used to scan fine, now when I go to scan it says the USB is not connected. I disconnect it from the printer and the computer and reconnect but it has the same problem. I have tried it with my Apple and with my DELL computers.

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  • Anonymous Apr 06, 2009

    My C4210 says USB is not connected when I try to scan

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This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Posted on Oct 15, 2009

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This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

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  1. FIRST TRY TO CANCEL ALL THE PENDING DOCUMENTS WHICH YOU HAVE GIVEN BEFORE THEN TRY TO PRINT IF THIS DOES NOT WORK THEN TRY OTHER OPTION GIVEN BELOW.
  2. CHANGE THE USB WIRE (THE CONNECTION BETWEEN PRINTER AND YOUR PC )IF IT IS TOO OLD.
  3. THERE MAY BE THE PROBLEM WITH USB DRIVERS IN UR PC .
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  5. CLICK PROPERTIES AND THEN CLICK HARDWARE N GO TO DEVICE MANAGER
  6. UNINSTALL ALL USB PORTS AND THEN SCAN FOR HARD WARE CHANGES
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The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

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