Question about Canon PowerShot SD500 / IXUS 700 Digital Camera

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Lens error, restart camera

I turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message. Me too - exactly as you describe - is it a fault with the camera? Is it worth fixing? - only had the camera 1 yr.

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This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

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ginko
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SOURCE: Lens error, restart camera

Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Posted on Jul 05, 2009

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Lens is stuck and will not retract. Error message states to restart camera. Have taken out batteries, put new ones in and still will not retract.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Aug 07, 2011 | Canon PowerShot S3 IS Digital Camera

1 Answer

The screen reads "lens error, restart camera. I can not get the lens to retract. I can not get the power to stay on. The cannon screen shows up momentairly - but fades to black and the message appears.


remove the battery, let it sit for at least 2 hours, then put it back. put the batteries back, then gentle push the lens sideways to free its stuck part. if the error still occurs and the lens is not retracting, consult the warranty for the device as the lens assembly gears may be at fault.


regards,

voodoo

Aug 12, 2009 | Canon PowerShot SD1000 Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

2 Answers

"Lens error - restart camera" message, but won't restart


I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.

Apr 19, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens error. Restart camera.


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Feb 07, 2009 | Canon PowerShot A720 IS Digital Camera

1 Answer

Lens error, restart camera


Try to unstick the lens by gently pushing it in or pulling it out a little bit. IF that fails, the gears are too misaligned to repair it without opening it.

If you're out of warranty, there are third party place that replace them such as camera lens repairs.

If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

Dec 08, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

3 Answers

Lens error Help please


The Lens Error usually means the lens has sand or another obstruction stopping it from retracting.

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