Question about Washing Machines
CROSLEY FRONT LOADER WASHER WILL FILL UP AND DRAIN FINE BUT WONT AGITATE OR SPIN OUT
IV RAN ALL THE TROUBLESHOOTING CYCLES IN SERVICE MODE AND IT WILL SOMETIMES GO THROUGH SERVICE CYCLE AND PASS
IV DISCONNECTED THE J4 WIRING AND VOLTAGE TO MOTOR IS FINE LITTLE ABOVE 120 WHEN I PUT IT INTO SPIN CYCLE LIKE MANUAL SAID TO DO
SOMETIMES IN SERVICE CYCLE IT WILL GO INTO QUICK SPIN AND SPIN FINE BUT NOW IT HAS STOPPED DOING THAT AS WELL
IV RAN DOOR SWITCH AND THAT IS FINE IV ALSO RAN ALSO BOARD INPUT AND OUTPUT TESTS
IM IRRITATED AND LOST PLEASE HELP
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Posted on Jan 02, 2017
the LR code means "Locked Rotor". when this happens the cause is one of two items. 1) the circuit boardat the top of the unit has lost connection to the motor and its controlboard at the bottom (connector loose) or 2) the motor and or controlboard at the bottom have trashed and need to be replaced (P/N12002039).
Hope that helps,
Posted on Jul 11, 2008
LR is a locked rotor. Usually when I've gotten this error code in the past, you have to replace the motor control board and motor as a kit. However, if this kit has to be installed due to a bad motor, the motor carries a 5 year warranty. If it has to be replaced due to a bad board, the board only has a 2 year warranty. The snag is they have to be replaced together as neither of the old parts is made anymore. I can tell you already the motor/ board kit costs about $300 just for the part. However, since these are expensive machines, I would recommend having a maytag authorized tech come out if the unit is less than 5 years old. It would be worth the service call (and armed with this knowledge) to see if the part can't be replaced under warranty. (wouldn't be a bad idea to have your owners manual ready to show that the motor has a 5 year warranty on it as well) Most warranty companies don't know from model to model which parts are under warranty without the owners manual.
Posted on Jul 12, 2008
maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.
Posted on Jan 06, 2009
I saw you post today on another forum and did not have time to put my thoughts down before work. I agree not a clutch issue I had to :), you would be so lucky. I own the machine and can’t offer any more troubleshooting then what you have done, good job of that. Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue. I found more info from the MAH3000 manual on the technical operation of the motor controller (slightly different controller). Both machines use the same troubleshooting paths. Remove JP4 which is;
P1 Motor Control common
P2 Torque (to Motor Controller) see page 1-11 MAH3000
P3 Motor Control Tach (to control board input)
My WAG is replace the Motor Controller 1st, then Control board 2nd and a possible tach issue related to the motor. That’s enough WAGing,…. but with troubleshooting not a complete WAG :).
Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting. There is a nice little troubleshooting table on 2-11.
I keyed in on this note;
The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed.
Then this note;
Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down.
I don’t believe you have that condition. I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue. Form here I vote for an issue with the Motor Controller. Not having known good parts makes this a difficult job.
The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs. Ebay is a good source 25001079
I would push Maytag CSV for both. I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install. I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them.
In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at firstname.lastname@example.org. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time.
With my limited knowledge I will try to help you. Good luck. Rich
Posted on Jun 20, 2009
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I know it's been a while since you posted this, but I thought I'd put an "answer" in here in case someone else stumbles across this post when trying to figure out what is wrong with their washer.
I'm not sure how to put it in service mode, but the problem is likely with your water pump. This pump pulls all of the water out of your machine before it goes into spin mode. If the pump doesn't engage then the washer won't spin. You likely need a new pump. They usually cost around $50 and are pretty easy to install. But if you have standing water in your machine, then you are going to have a mess when you pull the hose off to disconnect the pump. I'd suggest having a shop vac handy to **** up all the water as it comes pouring out of the Tub to Pump Hose. A towel isn't going to cut it. You're going to have lots of water that you don't want all over your floor.
Posted on May 29, 2010
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