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Can't print from computer hp 4300 all in one

Messaages get hung up in queue. error message says "the service spooler is preventing the machine from entering standby. Try stopping this and try again. Nothing works.

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Try unplugging the POWER cord. This resets the printer.

Posted on Mar 01, 2009

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Printing sitting in queue wont print


The print spooler may not be working.

Start and stop the print spooler Windows XP
To start and stop the print spooler open Computer Management, click Start, click Control Panel, double-click Administrative Tools, and then double-click Computer Management. In the console tree, click Component Services.
Under Console Root click Services (Local)
In the details pane, double-click Print Spooler. Do one of the following depending on the task you want to do:
Click Stop to stop the service.
Click Start to start the service. When you try to install a printer and get an error message "Print Spooler is not running" then Print Spooler need to be configured. Open Print Spooler as detailed above and click on the General tab then select these items - Startup type select Automatic Service status click Start Then click OK

Aug 28, 2012 | Brother MFC-290C Printer

1 Answer

HP DeskJet 6540 print job stuck in queue


If your computer has a Windows OS, you can clear the queue manually when the job will not delete it from the print queue list.

With Windows Vista or Windows 7, you will need to run the command prompt as Administrator. Click Start > All Programs > Accessories > Command Prompt (for Vista or Win7, right click here and choose Run as Administrator). At the prompt, type "net spooler stop" without the quotes followed by pressing Enter. Next type "net spooler start" (again without the quotes followed by Enter). Restart the computer then take a coffee break before trying to print again. If you don't type the start command, this reset takes even longer after the computer is restarted.

Note if you use a Fax machine with the computer, you may need to confirm that this will stop the Fax service as well.

If the problem persists, make sure that the USB cable is currently connected to both the printer and the computer. You may want to change ports and make sure that other devices work in the USB ports. (Some computers have an option to disable some USB ports.)

If you have a different OS, please add a comment with the OS on your computer. I hope this helps.

Cindy Wells

Apr 14, 2012 | HP DeskJet 6540 InkJet Printer

1 Answer

My printer, HP 8500, has been trying to delete a document for hours with no apparent results. I am unable to print anything else although it does put a new document in queue. I do not get any error...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


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Jul 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Printer has always worked great, gets lots of office usage, but now suddenly won't feed; the machine will turn on, when the print queue is activated, but just "clicks", won't feed and the error...


Try The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 27, 2010 | HP LaserJet 1020 Printer

1 Answer

I had to reinstall the software for an HP 3390 on a Windows XP workstion. The device can print and fax. However, when I try to scan a document I get the following message: The HP imaging device could...


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | HP LaserJet 3390 All-In-One Printer

1 Answer

I am using an hp officejet 6500 and I keep getting an error message 0x61011bec, what can I do to fix this problem?


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Error message when trying to copy a document: Paper size detected is not supported. Job cancelled.


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | HP Photosmart 3210 All-In-One InkJet...

1 Answer

My HP Photosmart C4280 all in one printer will not print...can you help?


Do/did you get any error messages?
Check that the printer is online and check the printer queue (Devices and Printers in Win7). Try a new USB cable and plugging the printer into a different port. If you have a print server or USB hub, try connecting directly to the computer.

Reset the printer by unplugging it and the USB cable. (If files are built up in the queue and the printer is online, try deleting them. If they don't delete, you need to stop and restart the printer spooler. In any version of Windows from a command prompt window, type "net stop spooler" without the quotes and hit <enter>. On the next line type "net start spooler" again without the quotes and <enter>. Restart the computer.)

Other issues are possible if there are any error messages that you don't mention.

I hope this helps.

Cindy Wells

Apr 12, 2010 | HP PhotoSmart C4280 Laser Printer

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