Question about Philips GOGEAR SA6045 MP3 Player

1 Answer

My GoGear won't synchronize with Windows Media Player 11

My media player runs fine but when I hook in my (new) GoGear MP3 player to try to Sync, I get 3 error messages and then my Windows Media Player shuts down. (My computer runs XP SP3). The 3 messages I get are: 1) DRM Migrate Exe encountered a problem (2) Dr. Watson Postmortem Debugger and (3) Media Player Setup Utility.

I am hoping that msgs 2 & 3 are caused by #1.

Has anybody else had this problem?

PS: Microsoft says that its Philips problem and I'm sure Philips will tell me that its Microsoft's problem !! At least Microsoft referred me to this website, which hopefully will give me a solution. I'm thinking of removing and re-installing Media Player. Any thoughts out there?

Posted by on

  • warbler26 Mar 09, 2009

    Hey Doc...thanks for trying but I think my problem is with my Windows Media Player and NOT the Philips device manager. When I upgraded to Windows Media Player 11 (WMP), I got several error messages during the upgrade. Everything works on the Windows Media Player except for the Sync. As soon as I plug in the MP3, the WMP freezes up and closes down.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

You have to update the firmware on that particular player to make it compatible with Windows Media Player 11. Grab the latest version of the Philips Device Manager from Philips website, install it, open it, and click the "Update" button. It will erase all your songs in the process, but then your player will be fixed, and you can move on.

-Tha Mp3 Doctor

Posted on Mar 07, 2009

  • Corey Knoettgen
    Corey Knoettgen Mar 10, 2009

    Yeah - I know. That's why I suggested updating the firmware - the GoGear is only naturally compatible with Windows Media Player 10. If you don't update the firmware, your GoGear will not be able to work with Windows Media Player 11.



    As an alternative, you can rollback to Windows Media Player 10 - you will not lose any songs or files in the process, but it is a pain.



    It definitely sounds, however, like your Windows Media Player 11 installation went awry. Go ahead and go to the Microsoft Updates page - there were something like 11 updates associated with Windows Media Player 11, and you may need at least one of them to solve your problem.



    -Tha Mp3 Doctor

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How can you put music in it


Hi joe riri...
Try this method...


Downloading Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Free Answer...Please take time to rate me

Jul 02, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

I dont know how to upload music to my phillips gogear vibe 8GB


Hi kingcharell...
Downloading Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Free Answer...Please take time to rate me

Jun 20, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

How to add video in philips go gear


Hi
To add videos to your go gear follow these simple steps---
1 Start the Windows Media Player 11.
2 Connect the player to your computer using the supplied USB cable.
3 Once the player is connected, the sync tab changes and the device and its contents become visible in Windows Media Player 11.
4 Windows Media Player 11will automatically start synchronizing the contents of your music library to your player.
Please see these links for details---
Video Transfer in philips go gear SA6045
Hope this helps....

Daniel

Aug 28, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Can't download free music and videos on a sa3025 gogear mp3player


You have to use Windows Media Player to trnasfe rsongs/the Philips Media Converter for videos:
The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

Dec 29, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Menu


These directions only apply to the Philips SA6045/37:
It's not going to be easy, because you will have to do two undesirable things: 1) Set your player up for auto-sync, which will result in the player adding unwanted media files to your player without your consent - and possibly overloading your player; and 2) You will have to roll back to Windows Media Player 10.

If you ask me, it's not worth it, but here's the procedure:
  1. Playlists can only be synchronized to your player via “auto sync”. Autosync will automatically synchronize your Windows Media Player library content and your player content each time you connect your Player to the PC. If you use the “manual” sync option the tracks in the playlist will transfer to your player but the playlist itself will not.
  2. Hook up the Player to the computer, allow a few minutes for the Windows Media player to recognize and detect the connection of the Player.
  3. Click on the Sync tab.
    070507074130_18944.gif
  4. Click on “Sync settings” or “Set up sync”
    070507074142_18945.gif
  5. In the pop-up window, select the playlists that you want to sync
  6. Click “OK”, the sync will start automatically
Note: playlists never show up in the device panel under the sync tab of Windows media Player even if they are on your device. Check on your device whether you can see the playlist.

-Tha Mp3 Doctor

Sep 12, 2008 | Philips GoGear Flash MP3 Player

3 Answers

HELP!


The manual won't help...here are my guides...

The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

Jul 21, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips 8GB gogear mp3


Use Windows Media Player:

The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

Jul 16, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

New user


Use Windows Media Player to transfer songs and rip songs from CD to this player - the help files below will be WAY more helpful than the Philips manual (but, just in case, you can get the manual by going to www.usasupport.philips.com):

The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

Jun 26, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

My media player 11 won't show up on my computer? it was working fine but now it wont show up


Read the warning about this device and Windows Media Player 11 at www.usasupport.philips.com

You will need to reformat the GoGear in Windows Media Player, but do a firmware upgrade first - open the Philips Device Manager and click on the Update tab. Then click the update button. After the firmware upgrade is done, open windows Media Player.
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your GoGear to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Philips Go Gear SAXXX" (wording may vary slightly), and then select "Format." - this should erase everything, and make your player properly read in Windows Media Player.
-Tha Mp3 Doctor

Mar 21, 2008 | Philips GoGear HDD1830 MP3 Player

2 Answers

How can I delete things that show up on my mp3 but not on my computer?


You probably have your Windows Media Player set up for AUTOMATIC instead of MANUAL synchronization. When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically.

Here's what you want to do (this process assumes you have Windows Media Player 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address):
1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear
2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.

As for some files not being viewable, try simply disconnecting the GoGear from the computer and resyncing with Windows Media Player. sometimes files will be displayed multiple times, and a simple resyncing will cure the problem. Otherwise:
You must use Windows Media Player to delete songs from the GoGear. With your GoGear connected to the PC, you want to highlight (single left click) the icon of the GoGear (or line that says Philips GoGear blah blah blah) on the left hand side of Windows Media Player 11 - this will ensure that you are deleting files from the GoGear itself, and not the computer. Once the GoGear line is highlighted, click on the "Songs" or "Album" folder underneath the GoGear line (NOT the "Songs" or "Album" folder underneath the "Library"). This will bring up a list of songs stored on the GoGear into the middle pane of Windows Media Player 11. Highlight (single left click) a song you want to delete and press the delete button on your computer's keyboard. windows USUALLY gives you a prompt asking if you really want to delete the files/they will be permanently removed from your (GoGear) device. Congratulations, you have just deleted songs from your GoGear! :-)

-Tha Mp3 Doctor

Jan 19, 2008 | Philips GOGEAR SA6045 MP3 Player

Not finding what you are looking for?
Philips GOGEAR SA6045 MP3 Player Logo

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips MP3 & Digital Media Players Experts

Herby0802

Level 2 Expert

48 Answers

Pieter Vleeshouwers

Level 3 Expert

1410 Answers

mac colar

Level 2 Expert

421 Answers

Are you a Philips MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...