Question about Dell Latitude D630 PC Notebook

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Dell latitude 630 dvd drive not responding

When i put a dvd or cd in the drive, nothing happens, when i click the drive open on the my computer screen, the computer freezes up until i eject the dvd/cd. on the device manager tab it says the device it working fine. what do i do? it was working fine before

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    If you have a can of air blow lightly on the laser then put a cd or dvd back in and see if it reads it then

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Visit this site:
http://support.microsoft.com/kb/314060

There is an automated fix, and a manual.

Try automated fix first.

Restart.

Let us know after that what problems you are experiencing.

Posted on Apr 16, 2009

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Your drive is having problems reading the cd'/dvd's and is causing you computer to freeze, it may be a simple problem like the lens needs cleaning or you may need a new drive. If you open up the tray of the drive and have a look at the lens(may need a magnify glass for this) it may have some dust on it or maybe is scratched. you can use a cd cleaning disk or a cotton bud and some IPA isopropyl alcohol. If problem persist after cleaning you will need a new drive.

Posted on Mar 01, 2009

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Posted on Jan 02, 2017

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