Question about Canon PIXMA MP160 All-In-One InkJet Printer

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Error message: Service error 5100 on my new Canon MP160 Printer

I have a brand new Canon PIXMA and i have downloaded all of the software as it told me to in the directions that came with the pc.... but when i got to print something i get an error message that pops up and says service error 5100. can anyone help me with this? Please help i have MP160, i bought new inks but when i already put the new cartridge there was an error saying "the holder is in the replacement position, After replacing the ink cartridge, close the printers cover " i close the cover but when i tried it agian this message appeared. "the printer cover is open. if printing is in progress, the cartridge cannot be changed. Close the cover, wait for printing to finish, then open the cover again and change the print head or ink tank" But it was close.. Really do not know what;s wrong

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No prob try -- As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 09, 2009

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