Question about Marconi Systems TNX 210

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We have acquired some Marconi ATM equipment. It is the TNX-210 and we have documentation but are experiencing issues. We have a standby fiber connection provisioned through the Marconi and when we attempt a switchover the equipment on the far-end reports no response. Both ends have no alarms indicating it is seeing the framing from the OC-3 but will not allow a switchover to complete. I am hoping someone has some Marconi experience that would be able to assist in resolving this problem.

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SOURCE: Sinalling channel is not comming up in marconi TNX-210

kindly reinstall your physical layer & reinstall drivers

Posted on Sep 19, 2009

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I have a problem in my ATM machine.. it shows the error on screen ( communication down) i check my telefone lines its ok ..... and there is no problem in brain net connection ..... plz some one help me...


Different ATM Machines have different error codes. If your ATM machine is experiencing a communication failure it could be a bad modem board, or just a simple phone line problem.



I suggest starting with replacing the phone line. First, plug a regular phone into the wall phone jack, make sure you have dial tone. If you do, get a brand new phone cord and run that into the top of your ATM. Disconnect your ATM phone line inside the head of the ATM and plug that new cord in there. Try and clear the communicaiton error. If that works, try a transaction. If that works, replace old line with this new one.



If that doesn\'t work, make sure you didn\'t lose master keys, and that your ATM is actually online with your processor.

If you are not getting good service, and your ATM has been down for days, you should look into changing your ATM processing.

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Sinalling channel is not comming up in marconi TNX-210


kindly reinstall your physical layer & reinstall drivers

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tnx 4 using fixya,

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