Question about Compaq Presario 700 470024-192 Notebook

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CD Rom My CD Rom dose not work and this is the message I get. Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    did you happen to install Itunes recently on your computer?


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Do a system restore to a time previous to where you drive worked..

For xp .. start all - all programs - axcessories - system tools - system restore

for vista .. start - system tools - system restore

or start search,, type system restore and hit enter

scroll down until you see system restore " restore to a previous date) cliak on that..

In eighter case follow the onscreen instrustions to do the restore..

if that fails you may need to format the system with the cd's that cam with it. insert the disk and restart the system..follow all instructions. NB:: this will erase all data,, backup important files before doing this..


Posted on Mar 02, 2009

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Posted on Jan 02, 2017

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Hi
I see this is a month old,but I'll answer this for anyone doing a future search that may come across this thread.
The link is to Microsoft's on-line repair center.This will fix several error codes,including 41,and is probably the first thing to try when your optical drive is installed but Windows can't find it.
If this helps with your problem,and anyone in the future,would you rate my post please?
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Bob
http://support.microsoft.com/gp/cd_dvd_drive_problems

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