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Just installed shower and faucet in bath tub when you turn the water on the water comes out of the faucet and shower head. When you pull the lever for just the shower the water cuts off at faucet and comes out of shower but when you release the shower both shower and faucet run

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  • arlenw Mar 07, 2009

    When I turn the water on, water comes out of both the faucet and shower head, when I pull up on the lever the water then comes out the shower head. As soon i as put the lever back down the water again comes outof both the faucet and the shower head.

  • neilwolson Apr 20, 2009

    In new bathroom, when I turn the water on, water comes out the shower and the lower nozzle. When I pull up on the shower lever, water comes out of shower and not the nozzle which is how it should be. How do I get the water to not come out of the shower when the shower lever is not pulled up? took the nozzle off so that water is just coming out of the lower pipe to help eliminate the nozzle as the problem. Same results.

  • James Sledge
    James Sledge May 11, 2010

    Is this a new faucet and what brand? One handle or two?

  • jpatzelt Oct 22, 2013

    This will also occur if the valve was installed upside down. If your home has decent water pressure, do not use pex tubing between the valve and the spout. The best choice is 1/2" galvanized pipe, which has twice capacity than pex. The valve is out putting more volume than the pex pipe can handle, which is why it backs up to the shower,

  • Anonymous Mar 20, 2014

    looking for discontinued satin nickel 2000.501.295 shower faucet trim


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Depending upon which valve you used and how it was plumbed, you may need a twin elle or a specific part to match the ROHL pressure balance valve. if your second outlet is plumbed off the bottom of the valve, you need 18" of pipe between the valve and the outlet. Anything shorter than this and you can have back pressure issues.

Posted on Dec 18, 2014

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Verify the height from the shower valve to the Shower head, the instructions specify the correct distance if it is too short the pressure could be getting up to the shower head.

Perhaps the water pressure it too high at the valve not allowing all the water down the faucet outlet, there are set screws on the sides of the shower valve to adjust the water allowed in the mixing chamber.

Something is restricting the water flow to the faucet, creating enough pressure to send some of the ater supply up to the shower.

I hope some of these ideas help

Posted on Mar 16, 2009

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