Question about Mitel 5212 IP Phone

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When I power up my phone all the extension lights display (12) and the top right and 3rd from the top light up. Nothing more happens.

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To view what is programed under each key press the superkey the Blue key and this might answer your question to what and why all of the keys are lit.

Posted on Mar 10, 2009

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Step by step.
1.Phone Keybord (Right Side 'Call')
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What does bgm off mean? One phone is not ringing on a hybrid system but the rest are. I can call out but cannot transfer, it is saying bgm off.


BackGround Music on an idle phone, if it's allowed, pressing 1 turns the BGM on and off.

Ringing comes from the ringer switch on the left side of the phone and system programming.
System programming is usually done from a display phone at extension 101 (or 11) and involves programs in the 400's for ringing (408-410 on a TA box).


You transfer a call in a couple of different ways, one is by pressing TRANSFER and dialing the extension, one is by putting the call on HOLD and calling them on the intercom to a specific line, and the 3rd is by just pressing the preprogrammed DSS button, fairly problematic in a phone that only has 12 buttons with lights.

The 7730 was first delivered with the TA series systems, but they are backward compatible with every KX-T series and forward compatible with even the latest Pana digital boxes of the TD and TDA/TDE/NCP series.

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1 Answer

I am tring to figure out how to program extensions on our kx-t7737 phone.


A 773x phone has 24 buttons, 12 are lighted and 12 are Feature. If you want to reassign some of the lighted buttons as extension buttons on the phone, you can press PROGRAM 1 + ext no STORE and that will give you a busy indication whenever that extension is off hook.

You can program the right side buttons to speed dial the extensions by just pressing PROGRAM ext no STORE. It will dial the extension when you press it if you have intercom dial tone.

How the button behaves is dependent on which system the phone is attached to. In a TA, you have to start with dial tone on the intercom. In a TAW/TDA you don't.

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If there is no message and you just want to clear the light, press the message button on the bottom panel of the phone and then the button at the top under the display screen that lines up with "clear". That will turn off the message light.

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I can't get rid of the message light on my home phone system!


Fastest way is to press MESSAGE without picking up the handset and then the 3rd soft key under the display which is marked CLEAR.

You might want to make note of where the MW's are coming from.

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Fast fix is to turn off the power on the cabinet and power it back up.

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Turns out, that particular extension had a voicemail. Not sure how that happened, because it's a shared phone and nobody is assigned that extension.

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Put extension phone on base unit; press menu; press 0 0; press and hold intercom until charging light starts flashing. the display should show OK on the display screen of the extension phone; press OK. If you have more than one extension to add:
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