Question about Sharp LC-37D4U 37 in. LCD Television

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Sharp LC-26D4U w/ no sound

Can someone please let me know where I can find a copy of Sharp technical bulletin LCDTV-194, I have my parts and I am ready for disassembly.

Thanks,
Adam

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It is possible to find ‘important service references’ by simply entering LC26D4U (the 5, 6, and 7 series are very similar, and this information covers all screen sizes) into the search field at eserviceinfo.com. This will greatly aid in disassembly/reassembly of the TV, as the A/V board is somewhat ‘buried’ under other boards. Please also refer to post # 373 at: avsforum.com/avs-vb/showthread.php?t=647174&page=13 for some ‘pics’ of the information detailed here.

Posted on Jun 18, 2009

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Particular thanks are owed ‘Aureius’ of the AVS forums for his research efforts concerning this issue !

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I used your site to look up a problem awhile back and was helped by a guy who went by, Les Price (missiontracetv@msn.com).

I purchased a Sharp LC-26D4U LCD television and after about 16 month, the sound went on the TV. I could not get anything but popping noises out of the speakers. I hooked the TV up to a stereo and the sound worked only while using the stereo speaker from the stereo, still nothing from the TV speakers.
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On 25-Jan-09, I disassembled the TV, removing the back, a metal mount under the plastic back, and three circuit boards, locating the heat sink on the back of the AV board. I left the black sticky residue on the heat sink as the service bulletin suggested and installed the new insulator pad as shown on the service bulletin. I put the TV back together and found the TV volume to work again. I could not believe it worked.
Taking the TV apart made me a little nervous. I am not a repairman, however I do like to, “Tinker” with stuff. There were a lot of screws and wires to keep track of and a little tricky to put back together. If I had to do it again, I would either video tape the disassembly to make sure I replaced everything back the way it was, or at least take a few photos while disassembling.
I just wanted to say thanks for your web site and thanks to Les Price for his help. You both saved me some cash.

I have the same problem with the TV occasionally turning itself on but it only happens once in awhile. Still have not found out why this happens.

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I used your site to look up a problem awhile back and was helped by a guy who went by, Les Price (missiontracetv@msn.com).

I purchased a Sharp LC-26D4U LCD television and after about 16 month, the sound went on the TV. I could not get anything but popping noises out of the speakers. I hooked the TV up to a stereo and the sound worked only while using the stereo speaker from the stereo, still nothing from the TV speakers.
I searched this problem on your web site and saw a posting in which this Les Price (missiontracetv@msn.com) posted a fix. He stated this unit had a chronic problem with the insulator material used on the heat sink on the ic’s on the AV bd. He stated the unit had to be disassembled and the av bd removed. He stated the insulation on the ic 2502 breaks down and must be cleaned off and that a new insulator, part # PSPAZA663WJKZ must be ordered and used as the insulator pad. He stated there was a Sharp Technical bulletin LCDTV-194, which explained the problem and suggested this fix.
I Goggled the suggested part #, PSPAZA663WJKZ finding and ordering the part from www.electronics-storefront.com. I got a copy of the service bulletin, which had pictures and instructions on the repair.
On 25-Jan-09, I disassembled the TV, removing the back, a metal mount under the plastic back, and three circuit boards, locating the heat sink on the back of the AV board. I left the black sticky residue on the heat sink as the service bulletin suggested and installed the new insulator pad as shown on the service bulletin. I put the TV back together and found the TV volume to work again. I could not believe it worked.
Taking the TV apart made me a little nervous. I am not a repairman, however I do like to, “Tinker” with stuff. There were a lot of screws and wires to keep track of and a little tricky to put back together. If I had to do it again, I would either video tape the disassembly to make sure I replaced everything back the way it was, or at least take a few photos while disassembling.
I just wanted to say thanks for your web site and thanks to Les Price for his help. You both saved me some cash.

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3 Answers

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Almost all intermittent audio or audio failure problems with Sharp Aquos LC**D4U, LC**D5U, LC**D6U, and LC**D7U televisions are the result of a relatively simple design flaw involving the heatsink pad compound used on the Tripath TA-2024 amplifier chip (IC2502) found on the A/V board. This compound has a fairly low melting point and, over time, tends to seep out from between both top and bottom heatsinks onto the legs of this chip as well as onto circuitry immediately surrounding it. Further, over time the seeping compound also becomes somewhat conductive creating bridges which short the audio amplifier circuit causing everything from intermittent audio to complete audio failure.

Fortunately, in almost every case audio can be completely restored by cleaning the old compound from both top/bottom heatsinks and from both sides of the PC board in the area immediately surrounding the chip (I used rubbing alcohol which worked quite well). Sharp has issued a service bulletin addressing this issue (LCDTV-194) wherein a ‘2502 Heat Kit’ is specified. This kit is Sharp Part Number: PSPKIT663WJZZ and is available from circuitcity.partsearch.com for $19.95. However, it’s entirely possible to get by with the heat pad only, Sharp Part Number: PSPAZA663WJKZ for only $9.95. Please note that board replacement for this problem is almost never necessary, so if you’re working with a repair technician be sure and insist that he/she be certain to try cleaning the old board and replacing the aforementioned heatsink pads before charging you for a new board.

If one is reasonably familiar with electronics disassembly/reassembly and is willing to take their time, this can even be a DIY project. It is possible to find ‘important service references’ by simply entering LC26D4U (the 5, 6, and 7 series are very similar, and this information covers all screen sizes) into the search field at eserviceinfo.com. This will greatly aid in disassembly/reassembly of the TV, as the A/V board is somewhat ‘buried’ under other boards. Please refer to post # 373 at avsforum.com/avs-vb/showthread.php?t=647174&page=13 for pics of the information detailed here.

Particular thanks are owed ‘Aureius’ of the AVS forums for his research efforts concerning this issue !

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Sharp Aquos LC-26D4U sound problem


This unit has a chronic problem with the insulator material used on the heat sink on the ic's on the AV Bd. The unit must be disassembled and the AV bd. removed. The insulation on especially IC 2502 breaks down and must be cleaned off of the bd. and the ic and new insulator part # PSPAZA663WJKZ must be ordered and used as the insulator pad. If you send me an email to missiontracetv@msn.com I can send you the copy of the Sharp technical bulletin LCDTV-194.

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