Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Xerox c2424 Printer won't work

It has an error code of 34,001.43:39817 and says service needed

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34 codes are related to the print head. Print head NVM or the print head itself. Most likely, I would say 95 percent chance of a print head failure.

Posted on Mar 02, 2009

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Xerox c2424 error codes


Drum disconnect. The drum heater is not drawing the expected
power from the supply.
AC power supplied by power sources such as uninterruptible power supplies (UPS's) or DC-to-AC inverter systems, may not supply enough current to properly power up the printer. In these cases, the printer may report printhead jet-stack or reservoir
heater disconnect, drum heater, or preheater errors (37,002.47 thru 37,012.48).If you do not hav a UPS connected then probably it is the drum heater problem

Aug 05, 2014 | Xerox C2424 Copier

2 Answers

Xerox C2424 error code 19,003.48 and 07,010.43


for error code 07,010.43

Access the power switch by opening the Interface Cover on the right side of the machine.
c2424-interface-cov-open.jpg
  1. Power OFF the machine. c2424-pwr-sw-arrow.jpg
click on this:
for maintainance
http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_maintenance.pdf

for troubleshooting:

http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_trouble.pdf

Jan 30, 2008 | Office Equipment & Supplies

1 Answer

Xerox c2424 37,002,47:280890


The 37,002 error code is for a defective heater in the printhead 650-4354-00. There is no reset or workaround for this error.
Unfortunately, the part is fairly expensive, but the C2424 is such a workhorse, you may want to repair it.

Whit Item, Inc.

Dec 06, 2010 | Xerox C2424 Copier

1 Answer

I am receiving error code 39,012.40:76243 on C2424


Replace document feeder. 004k07270 $390.00

Sep 04, 2009 | Xerox C2424 Copier

2 Answers

Xerox c2424 error code


the error code is "printhead stuck in the tilted position or not tilting properly over the CAM, due to problems with the process motor gearbox" the 6375 is your print count, are you under warranty still by xerox?
-Carl, please let me know if this helps.

Jun 20, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Workcentre C2424 System Error


That sounds like a problem with what is called the process drive motor. It is the assembly that moves the maintenance kit up and down to clean the drum.
It is located on the front right side of the machine and has a multi gear assembly to it.
It can be mistimed, there are 2 holes and an arrow on the bottom that must be aligned.
For service, to save money. you can contact a service dealer or an ASP in your area that would charge you far less than Xerox. If you don;t know who those service providers are, just let me know what your zip code is and I can look up the nearest ones for you.

May 27, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox C2424 getting error message 07,010.43:50441.


Go to www.service-manual.net, do a search for the C2424 manual, and purchase it for about $12. Download the manual, but, more importantly, download the service bulletins that also come with it, one which deals with this. The information you get for the $12. is well worth the cost.

Mar 04, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Printer Problem


What model printer is this? The C2424 does not have a laser.
Are you 100 percent sure it is a model C2424?
There is no LSU status code for that machine.

May 14, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

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