a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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try an antivirus called net protector . load net protector on your main pc, use a cable to connect your mobile to pc using a compatible software for data transfer.
mobile will get detected in the antivirus software,SCAN YOUR MOBILE may be u are lucky to get blue tooth woking , if the file has come through blue tooth netwoking , pushed by some one when blue tooth was on some time. OTHER WISE do a factory reset and save all data first. if this too fails then the blue tooth hardware/software has to be rectified.
find somebody else with blue tooth on their phone or get a device that is blue tooth ie hands free kit then on your phone select search for bluetooth devices if it finds any then select the item you want ie a friends phone or blue tooth if it says it is active then your blue tooth is working but to use the item with bluetooth you have to select the item it should come up as a list of items select the one you want then this should pick it up and this should solve your problem if not post back and i will try again hope this is some help.........................
There are two places where can be the problem.
1. Bluetooth module is faulty
2. Infrared module is faulty.
Mainly there is a problem with bluetooth module. This module needs to be replaced with hot air. It needs to see repair center. But think...Repair will cost you at least 40 pounds. Is it worthy?