Question about HTC Touch Diamond Smartphone

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Touch screen froze

My htc touch screen diamond froze and i have looked for some answers
but i cant find the hard or the soft reset in my settings can anyone help please

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Take the back off it and down in the corner youll see a small red button press this with stylus tip and phone will restart

Posted on Mar 04, 2009

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Hi my htc touch diamond restarts randomly few times a day. can anyone help


try updating your software to 1.93 rom, i was having the same issues when i was on 1.37 and my partner was on 1.35 updated and not had the issue since!

update site - http://www.htc.com/www/supportdownload.aspx?p_id=133&cat=2&dl_id=2

also if that doesnt work try doing a soft and/or hard reset -

Performing a soft reset

Perform a soft (normal) reset to clear all active program memory and shut down all active programs. This is useful when your device is running slower than normal, or a program is not performing properly. If a soft reset is performed when programs are running, unsaved work is lost.

To perform a soft reset

htc_touch_diamond_2_hard_reset_soft_reset.jpg

1. Pull out the stylus, then remove the back cover.
2. Use the stylus tip to press the RESET button (red) located at the opening of the stylus bay. Your device restarts and displays the Home screen.

HTC Touch Diamond 2 hard reset
Performing a hard reset

If a normal reset does not solve a system problem, you can perform a hard (full) reset. After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. You will lose any programs you installed, data you entered, and settings you customized on your device, and only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.
Important If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the operating system. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

To perform a Diamond 2 hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:

htc_touch_diamond_2_hard_reset_soft_reset_1.jpg

3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Dec 29, 2010 | HTC Touch Diamond Smartphone

2 Answers

I have htc touch Diamond lcd is not responding with the touch i have tried soft boot and hard reboot both. Please help


you should use heat, put ure phone in a towel & ontop of a fin heater for 15min then it wil work again for so 2days. when problem comes again, do it again.

Jun 27, 2010 | HTC Touch Diamond Smartphone

2 Answers

Htc touch diamond 2 screen not working. i tried hard reset but cant complete as it ts asking to follow onscreen command and touch screen is dead.


plug in the phone in to windows and double click on the phone icon in My computer on your pc. go into storage drive and open the windows directory by double clicking on it. then open the startup directory and copy welcome.ink to somewhere on your pc (your desktop is probably best).

open notepad on your pc and click file open, in the filetypes drop down box choose all files, then choose desktop and click on the welcome.ink file. When notepad has opened it up delete all the txt inside and click file

Apr 07, 2010 | HTC Touch Diamond Smartphone

1 Answer

Touch screen froze on my windows mobile


when u use ur phone, close ur every application one by one
do it n tell me, on my email id nebula1984too@gmail.com

Feb 05, 2010 | HTC Touch Diamond Smartphone

1 Answer

My touch diamon2 screen just stoped respondin 2 touch.


htc touch diamond help for change languages deutsch to english

Jul 23, 2009 | HTC Touch Diamond Smartphone

1 Answer

The HTC Touch Diamond phonecannot hear caller when answering call


try hard reset, if it does not help, put it to service, it could be broken speaker

Jul 06, 2009 | HTC Touch Diamond Smartphone

1 Answer

I can't use my HTC Touch Diamond screen.


do hard reset, you will find it in user manual

Jun 22, 2009 | HTC Touch Diamond Smartphone

3 Answers

Hard reset for a HTC Touch Diamond


To perform a hard reset

1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:

htc_touch_diamond_hard_reset_soft_reset_4.jpg

4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.

Clear Storage

You can also use Clear Storage to reset your device back to factory default settings and/or format the internal storage.

1. On the Home screen, slide to the Settings tab and then tap All
Settings.
2. On the System tab, tap Clear Storage.
3. In the drop-down menu, select whether to Clear Storage only,
Format internal storage only, or Clear storage and format internal storage.
4. Enter “1234” and then tap Yes.

Sep 14, 2008 | HTC Touch Diamond Smartphone

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