Question about Coby DVD-224 DVD Player
I have a Coby DVD-224 player. Al of a sudden, the remote control stopped working properly. On press of any key (including power/open/close), it shows "Random" message displayed on the screen. I tried changing batteries too but no success.
Pls. suggest what can be the cause and fix for it. Thanks!
I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
It sounds like the remote needs to be replaced. Below is the procedure you would follow to obtain a replacement remote from COBY.
To obtain a replacement part from COBY, you must follow these instructions:
1. A money order made out to COBY Electronics in the amount of $6.00 (FOR EACH PART ORDERED! -- TFDVD batteries cost $18.00)
2. A note with your full name, phone number, and return address.
3. A note detailing the model number of the device/unit and the part being requested.
4. If you're requesting a replacement remote please write the numbers found on the back of the remote on the note mentioned above.
We strongly suggest you either send the above requirements via certified mail OR with delivery confirmation which is available from the post office. And please hold on to your money order receipt/stub.
COBY will not make return shipments to a P.O. Box. For shipping to international addresses, actual freight will be charged. Please mail the above requirements to:
COBY Electronics Corp.
56-65 Rust Street
Maspeth, NY 11378
Failure to enclose the above requirements will result in a delay in the processing of your part request. Please allow 4 weeks for the processing of your request; allow 6 weeks during the November to February holiday season.
While this solution doesn't "fix" your problem, I hope that by giving you the facts, I've enabled you to make an informed decision as to what to do next.
Please let me know if I can assist you further.
Posted on Apr 17, 2009
Buy yourself a GE 94221 universal remote (Home depot $6) and use DVD code 0947 to control the Coby dvd 224.
Posted on Jun 10, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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