Question about HP LaserJet 4 plus Printer

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Hp laserjet4 plus. smears the paper with new toner.

I just installed a new toner. now it smears on the paper across the page for about 1 1/2" each page. the toner in's it's box sealed. do i need to shake the toner? if so, in which direction? or what else do i need to do? thank you!!

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  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Well, DUH. It's a bad cartridge.

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My sentiments exactly...although you may try shaking it vigorously left to right 5 times, then up and down twice. This sequence has proven extremely effective for me.

Posted on Mar 01, 2009

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Print smears when touched on HP M 1522 nf Laserjet printer


This situation is the result of not enough heat to fuser the toner onto the page. The following are the most common causes:

1. Using heavy weight paper or card stock without adjusting the paper type settings. When printer is told it has heavier paper it applies more heat and moves the paper more slowly through the printer.

2. The fuser is failing. If it is all the way across the page then likely bad fuser. If only one section running from top to bottom then it is possible that they fuser fixing film is damaged. This can be fixed without replacing the entire fuser.

3. You have a refilled or remanufactured cartridge and the wrong toner was put in the cartridge. If you have another cartridge try it.

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Printed pages are smeared with black


Sounds like a bad toner, or possibly the scanner is dirty. If you look where it pulls the paper through it can have a small speck, but since its on the scanner tself it will put black lines all the way down the paper.
If its larger and smeared the Toner itself is probably bad and you need a new Toner Kit, should come with new rollers and a new cartridge as well.

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I put in a new toner cartrige in my hp laserjet4 and it does not print very dark, whats the problem.


did you peel off the tape from the cartridge before installing it ?

when you want to print something, don't press the print button, select print review and selkect properties, make sure its not printing DRAFT --select fine

have you tried the print test

Oct 18, 2010 | HP LaserJet 4 plus Printer

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My printer worked very well until I changed the toner. I see dust around the back toner. I brought the generic toner. The store manager said that was the problem. Then I brought new HP toner. It is the...


Smeared output can result when you refeed a printed page into the printer to make a double-sided page. This happens because the rubber rollers that grip the paper to pull it into the printer can pick up toner from the first side’s printing and smear it. So before replacing parts, this is an easy thing to check. Printing multiple pages consecutively will make the pages print progressively cleaner or you can clean the rollers with rubbing alcohol.

Smeared toner also happens because the nonstick coating on the fusing roller is scratched or has baked-on debris. This can happen if the printer is in a dirty environment especially. If you are comfortable removing the fuser, you can try to clean it with a soft cloth and alcohol, but make sure you let it cool down first!

Finally, if this does not resolve your issue then make sure the fuser is heating; toner that is not heated properly will fall from the page and smear. If the thermostat is bad or the fuser not working properly, you will most likely need to replace the entire fuser assembly. This will be pretty expensive to repair so hopefully it's one of those other issues.

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Sounds like you probably need a new fuser. Smearing is a good indicator of the fuser not getting the toner to fuse to the paper, also, if it is jamming a lot near where the paper enters the fuser, there is a good chance there is some damage on the fuser unit itself.

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Smeared page


you need a new toner.
clean the roller again just for fun

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For starters remember this is not meant to be a PHOTO Printer, I am guessing the Spearing is because Glossy paper does not hold the toner like Regular paper or at least until it is fused. I am a technitiian and i also own this printer.

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I have actually paid for this problem to be looked at, only to be told that I need a new toner cartridge. Replace the toner first, then, if that does not solve the problem, try wiping the sponge roller with a clean dry lint-free cloth. The sponge roller is the just beyond the metal at the bottom of the area where the toner sits while installed. You will need to remove the toner to see the sponge roller. DO NOT touch the sponge roller with your bare fingers. I recommend wearing clean, powder free disposable gloves.

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Printer is printing black line


Dirty Primary Charge roller. Change the Toner Cartridge.
Bad Toner Cartridge. Replace the Toner Cartridge.

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