Hp laserjet4 plus. smears the paper with new toner.
I just installed a new toner. now it smears on the paper across the page for about 1 1/2" each page. the toner in's it's box sealed. do i need to shake the toner? if so, in which direction? or what else do i need to do? thank you!!
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This situation is the result of not enough heat to fuser the toner onto the page. The following are the most common causes:
1. Using heavy weight paper or card stock without adjusting the paper type settings. When printer is told it has heavier paper it applies more heat and moves the paper more slowly through the printer.
2. The fuser is failing. If it is all the way across the page then likely bad fuser. If only one section running from top to bottom then it is possible that they fuser fixing film is damaged. This can be fixed without replacing the entire fuser.
3. You have a refilled or remanufactured cartridge and the wrong toner was put in the cartridge. If you have another cartridge try it.
Sounds like a bad toner, or possibly the scanner is dirty. If you look where it pulls the paper through it can have a small speck, but since its on the scanner tself it will put black lines all the way down the paper.
If its larger and smeared the Toner itself is probably bad and you need a new Toner Kit, should come with new rollers and a new cartridge as well.
Smeared output can result when you refeed a printed page into the
printer to make a double-sided page. This happens because the
rollers that grip the paper to pull it into the printer can pick
from the first side’s printing and smear it. So before replacing
parts, this is an easy thing to check. Printing multiple pages consecutively
will make the pages print progressively cleaner or you can clean the rollers with rubbing alcohol.
also happens because the nonstick coating on the
fusing roller is scratched or has baked-on debris. This can happen
if the printer is in a dirty environment especially. If you are
comfortable removing the fuser, you can try to
with a soft cloth and alcohol, but make sure you let it cool down
Finally, if this does not resolve your issue then make sure the fuser is
heating; toner that is not heated properly will fall from the page and smear. If the thermostat is bad or the fuser not working properly, you will most likely need to
replace the entire fuser assembly. This will be pretty expensive to
repair so hopefully it's one of those other issues.
Sounds like you probably need a new fuser. Smearing is a good indicator of the fuser not getting the toner to fuse to the paper, also, if it is jamming a lot near where the paper enters the fuser, there is a good chance there is some damage on the fuser unit itself.
yes you have to catch printer making the line and then as a page is being printed you need to open door to stop paper after green cylinder(drum) as it is entering fuser, then you need to remove paper from printer without pulling through the fuser, if you see the line then rub your finger across line up and down page, if it smears at all then its the cartridge if not then the fuser
For starters remember this is not meant to be a PHOTO Printer, I am guessing the Spearing is because Glossy paper does not hold the toner like Regular paper or at least until it is fused. I am a technitiian and i also own this printer.
I have actually paid for this problem to be looked at, only to be told that I need a new toner cartridge. Replace the toner first, then, if that does not solve the problem, try wiping the sponge roller with a clean dry lint-free cloth. The sponge roller is the just beyond the metal at the bottom of the area where the toner sits while installed. You will need to remove the toner to see the sponge roller. DO NOT touch the sponge roller with your bare fingers. I recommend wearing clean, powder free disposable gloves.