Question about Kenmore 46462 Front Load Washer

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Kenmore he2+Will not go through clean machine cycle

Kenmore he2+,Will not go through clean machine cycle and having error. Possible that some thing stuck inside. How to open machine and remove it?

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  • ostrov Mar 09, 2009

    The error means that the washer is not empty and suggests removing clothes from the drum. The problem is that the drum is empty. I called a technician once in the past for the same problem and he fixed the washer by opening the drain pump and removing a very small foreign object from it. Now I have tried to do the same thing, removed the bottom panel, but don't know how to open the pump. Any suggestions?

  • ostrov Mar 10, 2009

    Well, I did it, but there were no foreign objects inside. I have tried the clean cycle after that, but it still finishes with "rL" error. What is the problem?

  • ostrov Mar 12, 2009

    As per the tech manual, "rl" error code means that the washer is not empty and suggests removing clothes from the drum. That is obviously wrong. What is malfunctioning?

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  • 17 Answers

Open bottom panel, there should be a tech manual, see what the error message means.

Posted on Mar 07, 2009

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  • bacoo Mar 10, 2009

    When you open the bottom panel the pump is right there, just unscrew that cover but be careful, there would be water coming out

  • bacoo Mar 12, 2009

    I will check to see what the error rl means, but in the meantime does the washer go through a normal cycle without any problems? Also if you interrupt the clean cylce chances is that sometimes you can corrupt the ccu.

  • bacoo Mar 12, 2009

    Well I presume you did take out all clothing from washer, so what is happening is the motor which has tachometer is sensing you have clothes inside hence you would have to replace the motor.

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