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Clear your Yahoo Messenger cache in Windows
If you are seeing error -40402, your contacts cannot see your display image, or you cannot see there's. We've go help for you Learn how to clear your Yahoo Messenger cache to resolve a variety of issues:
"An error occurred while trying to access the 'SocialView' plug-in."
"The last Address Book operation did not succeed due to a server error. (error code: -40402)"
Your contacts can't see your avatar or display image - the picture appearing next to your name in message windows, or your contact list.
You can't see your contacts' avatars or display images.
Note: These steps apply to Windows XP, Windows Vista, Windows 7, and Windows 8; including 32-bit and 64-bit versions. Clear your Yahoo Messenger cache
In the notification area located next to the clock at the bottom-right corner of your screen, right-click the Yahoo Messenger smiley icon, then select Exit.
Note: Windows 7 and Windows 8 users may have their "Messenger smiley" icon hidden in the notification area; if so, move your cursor over the up arrow in the notification area to display the hidden icons, right-click the Messenger smiley icon, then select Exit.
On your keyboard, press the key combination Windows + R.
Type cmdand press Enter.
Copy one line at a time from the list of command prompts below, then right-click within the Command Prompt window to paste the command.
After pasting each command, press Enter on your keyboard.
Note: If you receive the "The system cannot find the file specified," continue with the next command. These errors are harmless.
rd "%AppData%\Yahoo!\" /s /q
rd "%ProgramFiles%\Yahoo!\Messenger\Cache\" /s /q
rd "%ProgramFiles(x86)%\Yahoo!\Messenger\Cache\" /s /q
rd "%LocalAppData%\VirtualStore\Program Files\Yahoo!\Messenger\Cache" /s /q
rd "%LocalAppData%\VirtualStore\Program Files (x86)\Yahoo!\Messenger\Cache" /s /q
Click the X button to close the Command Prompt.
If you get an "access is denied" error follow this process: Substitute this for step 3 above - Start ' Programs (or All Programs) ' Accessories.Make sure to right-click Command Prompt and select Run as Administrator, and then continue with step 4 above.
It is possible that someone has accidentally uninstalled Yahoo! Messenger.
Try going to My Computer > C:/ > Program Files > Yahoo! > Messenger and here look for an icon of a smiley face :) that reads Yahoo! Messenger. Try to open that. If it doesn't work or if it's not there someone messed with your files.
In which case go to Yahoo.com click on Messenger on the left hand side and reinstall the Yahoo! Messenger application.
You might have had un-ticked the option when you installed Yahoo Messenger and that's the reason why the shortcut is missing on desktop. To put an Yahoo Messenger icon on your desktop you can go Start, Programs and Yahoo Messenger folder. Right click on the smiley application and select send to and then Desktop (create shortcut).