Question about Fisher Paykel EcoSmart GWL15

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Black marks on clothes

I have a fisher and Pakel Smart Drive (top loader) and when the load is finished I notice blackish / greasey streaks on the clothes.

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  • wantsomehelp Mar 01, 2009

    My Fisher and Paykel top loader is doing the same thing (leaving black marks or streaks on my clothes!!!  What is causing this and how do we stop it? 

  • yvonne1966 Mar 09, 2009

    I also have the same problem with balck/grey marks on the clothing

  • pappy4 Mar 13, 2009

    I also have the same problem from time to time. Not sure what is causing this. The only place I can think of would be clothes getting caught between the base of agitator and base of drum.

  • sfkitchdds Apr 07, 2009

    Love the machine, but it ruined a great silk sweater on about the 5th load I ever did. Wasn't sure what the black marks were, so I didn't know what was best to remove them. Now they are probably set for good. Still love the machine, though.

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I had a similar problem. We has placed the waste water hose into an old tub next the machine. The plug hole int he sink has become blocked with lint. When the washing maching was pumping water into the tub, the tub would fill with water, which would rise a level higher than the washing machine waste hose. What this appeared to do was cause the machine not to be able to properly pump out water, leaving this horrible back stuff in the wash which would end up all over the wash. Ensuring the plub hole in the tub was clear solved the problem immediately!

Posted on Jun 02, 2009

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I am a recently retired engineer of 20 years once you have ruled out anything getting inside the machine by accident etc, like something in pockets or greasy overalls, then its likely to be the drum bearings, has the machine started to get noisy on the spin the drum bearings are covered by a rubber seal, this seal gets damaged or worn and water leaks into the bearings themselves washing out the grease back into the drum where the washing is, you could also notice slight water marks on the floor underneath the machine on the floor, take the back off and look for water marks coming from the drum outer casing behind the pulley, these marks will be brown and will originate from a small drain hole, if any of the above change the bearings before any real damage is done, either to the clothes or the machine, as repair can be expensive? sorry, hope i have helped you as to where to look at least,

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