RESTART YOUR COMPUTER, ON REBOOT, CLICK F10 WHEN YOUR CHANGE BOOT OPTIONS SCREEN COMES UP. YOU MUST PRESS F10 QUICKLY OR IT WILL LOAD WINDOWS AND YOU WILL HAVE TO RESTART AGAIN. ONCE YOU GET INTO THE BIOS SETUP UTILITY GO TO SYSTEM CONFIGURATION, SCROLL DOWN TO BOOT OPTIONS CLICK ENTER. GO DOWN TO INTERNAL NETWORK ADAPTER BOOT AND ENABLE IT. GO TO EXIT AND SAVE.. THIS SHOULD SOLVE IT.
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1.Download the latest wireless driver for computer (7.20 REV:A, 2/20/09)
- Might change depending on your CPU, (7.20 REV:A is for AMDs)
2.You will also need to download the latest Bios (F.42, 3/9/09)
3.Latest version of HP Wireless Assistant (3.00 REV:K, June 2009)
NOW YOUR READY TO START FIXING?????
INSTALL STEPS: You must use this order for an 100% fix
1.First flash your computer with the latest BIOS and if should
restart after its complete.
2.Install the wireless driver
3.Install HP Wireless Assistant
4.Restart your computer
5.Flash Bios again
First try these steps
1.Remove all the usb devices connected, then go to device manager and under Universal Serial Bus controlers uninstall all the usb root hub and then restart the computer
2. If it still doesnt work do a bios update from hp.com for your notebook and then restart and do a bios default too.
3. If these steps doesnt resolve the problem do a recovery and even after recovery the NBs usb ports doesnt work then mother board needs to be replaced as the usb ports are fixed in it.
can you check if the driver is properly installed?
- go to start, point to computer, right click then click manage, click device manager and see whether you have an exclamation mark or "X" sign on one of your devices. if yes, you need to un-install first the driver, restart machine, re-install the driver properly.