Question about LG LDS4821WW 24 in. Built-in Dishwasher

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Just purchased and installed the LG LDS4821 dishwasher, instantly got the OE error code when we tested it. After following troubleshooting tips and calling customer service, error code still not resolved. Hose is not kinked, hose is not clogged (as no dishes have even been washed in it), and it's level. Does anyone have any idea what we could do to fix this problem?

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Try a test cycle with the end of the drain hose placed into a bucket. If the dishwasher does not pump out then, call for warranty service (In the US, find a service provider using your zip code at http://us.lgservice.com/index_b2c.jsp or call LG at 800-243-0000). If the dishwaser does pump out into the bucket check the entrance of the drain. (if it is draining into a disposer, there is a knock out plug which has to be removed) By the way, that is not an OE error, it is actually a DE (drain error).

Posted on Mar 01, 2009

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