Question about Dell XPS 400 PC Desktop

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Won't boot on startup

When I turn on the computer, it simply goes to a black screen and asks me for my system password. I do not know the password. I have removed the battery and waited several hours and replaced but still the same. I tried OPHcrack, but it is not booting from CD. I have also tried my XP installation disc and it did not work either. What is my next step?

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The BIOS level password on a Dell XPS 400 is reset with a jumper on the motherboard. The intructions are here:

http://support.dell.com/support/edocs/systems/xps400/sm/syssetup.htm#wp1053659

Posted on Mar 01, 2009

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