When I turn on my Dell XPS 400, it runs through the screen to choose setup (it won't allow me too) and the very next screen asks me for a system password. I do not know the system password. I have tried Ophcrack, but it won't boot from the CD. I have removed the battery for several hours and replaced, but it is still doing it. I read something about the password jumper. Is this the only recourse I have? Will I lose any info? I also tried to use my XP install disc and that didn't work. Thanks for your help.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I'm thinking you might be having a hard drive problem or the file structure is really messed up. You had Win 7 and tried to install Win XP. Now it is confused, no doubt. Here's the first thing I would do: Put in your Win XP disk and boot from it. At the first question it asks (about repair or install) choose repair. It will then ask you which Windows Installation--choose #1 if it's there. Hit enter if it asks for your password. Now at the command prompt, type chkdsk /? Depending on your version of XP, it will show you the switches you can use. Use the one that checks the entire drive. Might be chkdsk /P or maybe /F Anyway, use the one that does the whole drive and let it run. Then try your reinstall unless you have file problems that aren't fixed. BTW--your Dell should have a utilities option if you hit F12 at startup that will allow you to check your hard drive.
I assume, you have windows Vista, on your computer. If the startup and repair is not repairing the system. The operating system has crashed.
If you have the windows VISTA dvd , there is a possiblity to run startup and repair from the dvd to fix the problem.
But before you do the same, just run the diagnostics on your harddrive.
1. restart your computer
2. Tap on the F12 a couple of times when u see the DELL logo
3. Select HDD diagnostics
Run your pc from windows startup disk, when you get a bleuscrean asking :
press enter to install...
press R to repaire...
press F3 to qiut...
press inter, and wait if you get a messege, you already have a windows instaled c:windows...
press r to repaire,,,
then press R and when you finish don't run any program till you install antivirus and scan your pc.
else your windows cant be repaired, you shoud install windows again.