My GE model GSS22JEPDWW will not dispense water at the door location. The ice will discharge fine. I am trying to locate a repair manual or an exploded view of the parts but have not had any help yet. Can anyone help with this?
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The motor for the ice discharge is located in the door by removing two screws that hold the panel in place. Then there is a wire harness that plugs into the motor. This many be loose or have bad connection so take it apart and look at the prongs. If that is fine. Try removing the ice bucket and try it. The ice may be frozen in the mechanism. The last thing is there is some sort of toggle or switch that prevents the ice or water from being dispensed when the door is open. It may not be working thus telling the fridge the door is open at all times and preventing electricity from going to the door ice dispenser.
I had the exact same problem. My neighbor has the same refrigerator, and told me that there is a solenoid in the door, behind the panel where you select between water, crushed or cubed ice. You can carefully remove that panel to expose the solenoid, which is on the right side of the dispenser water line. I have the model GE GSS25. The plunger on the solenoid gets rusty buildup on the outside of it from the moisture and water splashing from the dispenser. You might try wiping the exterior of the solenoid, and working it up and down so that it moves freely. If not, it's a cheap replacement part you can order from GE. The solenoid shuts the trap door which opens when you get ice from the dispenser. If the solenoid plunger does not move freely, then the trap door hangs open, and warm moist air enters the freezer through the ice shute, causing frost.
Alot of the GE refrigerators have problems like this. You either need to replace water valve on the back because one of the valves has stopped working OR the tube in the door has frozen and the door will need to be replaced. The best way to tell is remove the hinge cap on the bottom hinge and disconnect the little adapter put a towel down there and then trigger the water dispenser. If water comes out, the tube is frozen in the door. If not, replace the valve.
I have a GE Profile PSW26P Stainless Steel Side by Side refrigerator that makes plenty of ice but will not dipense when the lever is pushed. The dispenser makes not sound when engaged. What do you think the problem is.
need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see