Hi on normal startup desktop icons greyed while wireless, dial up & network not working but all works in safe mode except system restore which responds but hangs in both normal and safe mode - ran full virus scan OK
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You probably have the S.M.A.R.T. virus. Bring it to a PC shop that specializes in virus/malware removal for a set price. This virus infestation is serious trouble.
However if you feel you can fix it on your own. Check for viruses and malware. But be warned the S.M.A.R.T. virus is extremely difficult to completely remove and you'll need to restore all your icons as well.
Boot your computer into "safe
mode with networking" by pressing F8 several times at startup until the
boot screen comes up. Then select "safe mode with networking".
Once you're up and running: You can get good FREE anti-virus and anti-malware apps from here: http://majorgeeks.com/
Hi, Restart your computer. Immediately after the screen goes blank for the first time, press the F8 key repeatedly. The Windows Advanced Options menu appears. If the menu does not appear, restart your computer and try again. Use the cursor keys on your keyboard (your mouse will not work) to select Last Known Good Configuration, and then press ENTER. Windows XP attempts to start. If you recently installed new hardware, shut down your computer and disconnect the hardware. Then, restart Windows XP and troubleshoot your hardware to get it working properly. Restart your computer and press F8 again. This time, choose Safe Mode and press ENTER. Windows XP attempts to start in Safe Mode, which does not automatically start programs and hardware, and displays very primitive graphics. If Windows XP starts successfully in Safe Mode, you can remove any programs or updates you have recently installed. Then, restart your computer normally. Good luck! And Thanks.
You need to disable themes. This can be done by booting up in safe mode (pressing F8 on boot and selecting safe mode) Then while in safe mode go to start(then)control panel(then)administrative tools(then)services and then find "themes" right click it and select properties then you will see an option that says "startup type" click it and select disabled. It should remove all themes the next time you boot up normally
Reboot computer in safe mode by pressing f8 key at boot. Select safe mode. Run your spyware removal program to clean of spyware. Then run your antivirus to check for and clean viruses. After complete restart computer normally. If it boots to desktop and can access the internet, update your virus scan and run another scan & clean. If this does not work boot computer with your xp cd, select r for repair console. At the dos prompt type fixboot then hit enter, and y. Then type exit to reboot. If that does not work reboot with cd same steps as before except type chkdsk c: /r and ht enter. After done exit to restart.
Hope this helps... please comment if further assistance is needed