Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Seagate Free Agent 1.5TB doesn't encrypt

When i create an ecryption folder and drag files to it, it doesn't encrypt them. i can turn off seagate manager, unplug the ext drive, even restart the computer, but when i go back to seagate manager, select security, encryption and open encryption folder it opens without asking for password. all files are easily accessible to anyone. I can also acess the drive and folder from windows explorer, NEVER askes for a password????

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  • Anonymous Mar 18, 2014

    it's not lighting up and i cant even put my password on it. i try to put password when i try to open encrypt it doesn't any files

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I was fumbling around with this as well. I found a manual on my external drive itself. I had to read through it carefully before i saw a small note.

Note: After you open your Encryption folder on the first computer and user account with which
you use Seagate Manager, it will be saved on that computer so that will never need to
enter it again. When opening your Encryption folder from another computer or user
account, however, you will need to enter your password.

I have yet to test it by creating another user account, then attempting to access the files. I am confident that this is the answer.

Posted on Mar 02, 2009

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The one other thing you may try is to copy the folder if you can get to it, someplace else on another drive and go to properties and see if you can change the ownership of the folder and gain access.

Otherwise, keep trying to remember.

Mark

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