Question about Vtech Cordless 6041 Phone

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Everything is working as for the battery and on the screen, but when I grab the handset and turn it on, there is no dial tone. I bought a different jack, as well as phone line and still same problem, is there a solution and is anyone else having this problem?

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After plugging in the base into the phone jack then the power plug... place the handset(s) on the main base for them to register then give it a try.

Posted on Mar 01, 2009

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Related Questions:

1 Answer

No dial tone but dial tone on hands free


The battery in the handset may be faulty/flat. If it does not charge up then replace the battery.

Feb 06, 2012 | Lands Phones

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My DECT6.0 telephone will not give me a dial tone nor answer any calls neither will the additional handset..Although my verizon direct line functions as it designed


Hello.

Here are some tips, found online:

Reset the phone:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two instead of a couple to five minutes that way you can get more of an idea of whether your phone will work. After an hour or two plug in everything. If resetting the phone doesn't work then try the next step.

Check the surge protector:

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone. It could be that the phone line plugged into the surge was loose or not plugged in securely.

Try a different phone plug, outlet.

Check the base:

Is the base dusty and have possible dirt in the prongs where the phone sits? Lift the base and blow off dust.

Check the handset for dirt.


Rub metal connections on handset and base:

Use a pen cap or coin and rub the metal connections on the bottom of the handset. Rub the prongs, metal connections on base.

Hope these suggestions help.

Jul 25, 2011 | Uniden Cordless Phone

1 Answer

The phone is not ringing and it is plug on charge and my wife got new battery for it too. What can i do to get it working? What size of Batteries cani use for this cordless phone


You need the specific battery pack: 5-2814 for the handset. This is a 850 mAh Nickel Metal hydride battery.

When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.

To check the base, try a new cable (RJ-11) (double check the power as well).

To check the handset, first make sure the handset is fully charged (16 hours) and that the battery is fully installed. Does the handset beep when the Talk button is pressed? Next check that the handset ringer software is on. With the phone off (not in the talk mode), press the Mute/menu OK button. Use the Caller ID/volume (up/down) buttons to get to the Handset setup menu. Press the Mute/Menu OK button to access the menu. Use these buttons to check the Ringer Volume (should be on) and Ringer Tone. Press Mute/Menu OK to save the settings at each sub-menu. Check that the Do Not Disturb function is not on - this toggles with the Do Not Disturb button and should be noted on the handset screen when on.

If you have multiple extensions on the phone line, try unplugging some of them.

I hope this helps.

Cindy Wells

Jul 07, 2010 | GE T28821FE2 19 GHz Twin 1Line Cordless...

1 Answer

No dail tone --but phone line is connected


Hello.

If the dial tone is not heard check the volume. It may have accidentally been muted or turned down.

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone? It could be that the phone line plugged into the surge was loose.

Try a different phone plug, outlet.

If the other phones on that line work OK, disconnect all the phones connected to the line, leave them all disconnected for 3 minutes, and then connect one at a time.

If still a problem and the other phones on that line work OK, give this a try:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two. That way you can get more of an idea of whether your phone will work. After an hour or two, plug in everything.

Hope this helps.

Jan 04, 2010 | Uniden 2.4 GHz Expandable Phone System...

1 Answer

Replaced battery in handset. Got a dial tone and all was well. Picked up handset later in the day and it was dead. Unplugged and reattached everything - no luck.


Try taking batteries out, but also unplug base station. The aim is to disperse all power in the phone so that it resets itself. I would leave everything unplugged for 24 hours and then reassemble and see if the problem has gone. Its worked for me loads of times with different electrical appliances. Hope that helps.

Apr 23, 2009 | Sony SPP A1050 Cordless Phone

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Phillips magic5 problem


Hi, I had this problem and spoke to sagem at www.sagem.com/support.
the solution is simple, turn off your fax machine at the wall, take out your batteries from the handset and leave both off for 15 minutes. then turn on the fax machine and replace the batteries back in to your handset, at it will work.....

Jun 15, 2008 | Philips Magic5 Voice DECT Duo - Fax /...

1 Answer

Handset has No link to base


I was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the AC and phone cord from the base station and plugging both back it, then removing and replacing the handset to regenerate the security code.

Nov 17, 2007 | Xact Communication XG2200 Cordless Phone

2 Answers

Handset No Link To Base error and no dial tone


I have the problem. I think it is because the battery i have in it was a Ni-MH and it should be a Ni-Cd. I am now looking for the right baterry Good luck Frank wolfgang24@verizon.net

Jan 27, 2007 | GE 900 MHz Phone

1 Answer

Handset ?No Link To Base? error and no dial tone


2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.

Jan 14, 2007 | Xact Communication XG2200 Cordless Phone

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