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Player wont load screen pic when turned on

When i turn on  my digital mp4 player SD - 2801 . the screen picture does not load i get a white screen n i was wondering if there wass a way to fix it or not , or what i should do to it ... please help!!! 
thank you in advance 
Lori

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Sounds to me like the firmware file has been corrupted, the included software for your player (MP3 utilities) should have a program called mp3 upgrade tool, which is used to load the firmware file to the player.

here is a site that should help you with firmware update

http://mympxplayer.org/how-to-recover-a-dead-mp3-mp4-player-vt10126.html

Posted on Apr 11, 2009

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