Question about Arris Touchstone 450a (CM450) Modem

1 Answer

Wi-Fi isn't working

I have a Belkin wireless router and an Arris modem with the model number TM502G. We recently switched from AT&T to Comcast, and since then, neither our Wii or laptop can connect to it with Wi-Fi. I checked it out on my laptop, and it says the router can't connect to the Internet. So the only thing that's working is the home computer. I've tried almost everything, but I still can't connect. I even tried plugging in the laptop into the router and the modem with the Ethernet cable, and I still got nothing. Anyone have the same problem?

For reference, my router is Belkin model F5D7230-4, the modem is Arris model TM502G, the home computer (that CAN connect) is running Windows XP, and the laptop (that CAN'T connect) is running Windows Vista.

Posted by on

  • 1 more comment 
  • Anonymous Mar 16, 2009

    I have the same problem with my netgear modem, although it did work for 2 months before crashing.

  • Anonymous Apr 02, 2009

    I'm having the exact same problem, even down to the laptop symptoms.

  • Anonymous Apr 04, 2009

    This is gamefreak2294 again. We found out what it was, but it's not fixed yet. Comcast said we didn't pay to have wireless, but we shouldn't have to, because we have the wireless router. They also said it was over $100 to get wi-fi, and an extra $2 per month. We're going to discuss this with the manager.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 31 Answers

This could be a duplex issue. When you log into the belkin does is assign you an IP address? Have you used a ballpoint pen to reset the EMTA since you have connected the router?

Posted on Apr 09, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i find the wifi password for my ipod touch


Step 1:

The wifi password is on your wifi router, hopefully someone wrote it down and taped it to your router, if not you need to loginto your router to find out what it is.
Once you have the password:

Step 2:

On your ipod touch

Verify Wi-Fi is enabled and that you are connected to a Wi-Fi network.

Tap Settings > Wi-Fi. If Wi-Fi is off, turn it on by tapping the on/off icon.

Available Wi-Fi networks appears under "Choose a Network..."

Locate and tap the Wi-Fi network you want to join then enter your password

Jan 29, 2013 | Arris Comcast/xfinity Tm502g/tm722g, 702g...

Tip

Before posting your questions regarding routers , Please add the following...


Before posting your questions regarding routers , Please add the following information ..<br /><br />1 ) The model number of the product <br />2 ) The Name of your internet Service <br />3 ) The Name of the Modem <br />4 ) Number of computers & Devices that are to be connected to the network <br /><br />Example :<br /><br />Model no : F7D2301 ( Belkin Surf Wireless Router ) <br />ISP : Comcast <br />Modem : Arris <br /><br />Wired : 2 Desktops <br />Operating System : Windows - XP <br /><br />Wireless : 1 Laptop <br />Operating System : Vista <br /><br />Other : 1 IPhone <br /><br />======================================================<br /><br />If you provide all these information then it will help us a lot in giving you more accurate solutions <br /><br />Regards <br />Tom <br /><br /><br /><br />

on Dec 27, 2010 | Computers & Internet

1 Answer

We are currently running Comcast internet and phone through a Netgear Wireless-N 300 Router and an Arris TM502G Modem. Our phone service works fine, but the "Link" light isn't showing up for...


There's a reset button on the back of the modem. It'll power cycle it. That should work and if it doesn't make sure everything is connected and tightened.

Jul 29, 2011 | Arris Touchstone 450a (CM450) Modem

1 Answer

How do you find a WEP Key for a Arris Model TM502G


The TM502G is an MTA (Cablemodem with 2-line phone adapter)
it does not have a router wired or wireless therefore there is no WEP Key to find

Sep 29, 2010 | Arris Touchstone 450a (CM450) Modem

1 Answer

Unable to connect VPN using Arris Modem & Comcast Router


hi, mate check firewall settings of your modem/router. Then contact your IT administrator and he should be able to make changes to configurations for you. In most cases if server classify's your connection as unsafe it rejects it.

Jul 17, 2009 | Computers & Internet

3 Answers

Moden and Router aren't connecting to wireless laptop


I would just try holding the reset button in for 10 seconds on the router. it would be the easiest and first step towards solving the problem.

May 25, 2009 | NetGear WGR614 Wireless Router

1 Answer

My units will not stay connected to N router(belkin)


If you tell me the model number and version number of your Belkin wireless router , i will fix this issue.Any Routers issue contact me,, i will help you out. copy and paste this URL to your Browser http://techhobbies.blogspot.com

Mar 02, 2009 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

I have arris tm502g modem n want to hook up 2nd pc wont work


You need a router or network switch to share the single connection from this cable modem. Wireless router if you're so inclined. Comcast is about to jack the rental rate for that modem from $3.50 to $5 on January 1, at least in Atlanta.

Jan 07, 2009 | Computers & Internet

1 Answer

Belkin F5D7230-4


You are quite welcome, let me know if you require any more assistance. Thanks for using Fixya.

Jul 19, 2008 | Belkin (F5D7231-4) Wireless Router

Not finding what you are looking for?
Arris Touchstone 450a (CM450) Modem Logo

1,046 people viewed this question

Ask a Question

Usually answered in minutes!

Top Arris Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Jerry
Jerry

Level 2 Expert

185 Answers

bobkoure

Level 1 Expert

36 Answers

Are you an Arris Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...