Question about 2wire (1000-400108-001) Router

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I have a 2wire att router that loses internet connection

CONSTANTLY loses the connection whenever I'm playing my favorite game, Grand Chase. I don't think it is the game at all, because when 2 people are connected to the internet we both lose the connection at the same time. In the task bar it looses the little world next to the computer for a few seconds or minutes and then it comes back.

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  • Anonymous Apr 14, 2009

    router is constantly scanning and it stalls my connection.

  • Anonymous May 06, 2009

    same problem

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Try this it worked for me. If you use Chrome go to tools, options, under the hood and un-check Predict network actions to improve page load performance, I have no idea why this worked I just know that I have not lost my service since I did this. I stumble around a lot and was always getting the message no broadband service or something of that nature. One time chrome suggested that I try this (no idea why chrome suggested this) so I unchecked the box and now I no longer have the problem of loosing my connection. I was loosing my connection a lot 10-20 times an hour.
Good Luck

Posted on Sep 23, 2011

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2 Answers

I have an at&t 2wire 2701hg-b but i dont have at&t internet i have charter and i am not able to figure out how to get my internet to work with this router please help


att 2 wire is a Adsl Modem (Requires a telephone line jack to get the signals) but charter communication is a cable internet service (not DSL) , Requires a TV cable service for internet .
These two jacks differs and there working differs ..
Means : Att works with the username and password type of authentication but charter requires the MAC address of modem for authentication .
Therefore for a cable internet 2wire 2701hg-b modem cant be used . But yes in case charters has username and password authentication and works with the telephone jack in house then its possible to use the same modem.

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I have a att 2wire wireless router and it keeps dropping the connection constantly its the model 2701hg/b Ive had the router for over a year now what is the basic lifespan of these routers Ive had a tech...


I was having the same issue. I noticed a lot of 2wire networks in range, so I thought that interference might be an issue. I went into my router wireless configuration, and changed the channel from "AUTO" to a different channel...set it to 11, I think. Since then, I have had NO issues what-so-ever. Hope this helps!

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Apr 28, 2009 | 2wire 2700HG-B Router (2700HGB)

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Connect your DSL to wireless router and enable automatic ip on wireless. check whether DHCP is enable in DSL router or not.

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1 Answer

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Whenever your dsl light on the 2wire modem turns red,it only means that there is a problem with the dsl connection to the modem. Here are some ways on how you can isolate the problem

1. check if your modem is properly connected to the phone jack by unplugging and replugging you phone cable
2. try to reboot the modem
3. if still getting the same lights, contact your ISP

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Oct 15, 2008 | 2wire (1000-400108-001) Router

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Hard reset the router and reflash or update the firmware.

If still wont work then it will be hardware problem (bad memory).

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1 Answer

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The 2wire dsl modem/router cannot be use with a another cable modem , since this 2wire device is also a modem/router and its made for the DSL conenction that's why it wont work with Cox cable, the best thing that you can do is to ask Cox to give a wireless modem/router like this 2wire so you can still use the wireless connection of your computer..

Hope that helps..........

Sep 06, 2008 | 2wire (1000-400108-001) Router

1 Answer

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the only thing you need for connecting 360 to wireless is an Internet connection, an 802.11G wireless router, and a wifi adapter that connects to your 360. They have these at walmart or any gaming store. I suggest giving your 2-Wire back to ATT! NOT QUALITY. Especially for gaming.
I myself prefer my box to be hard wired as lag is far less. BUT..for wifi
Get a Linksys Router and XBox brand wifi adapter for 360. Also google xbox connect. Instead of paying for LIVE

James Mac

Aug 03, 2008 | 2wire (1000-400108-001) Router

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