Question about Lexmark X1240 All-In-One InkJet Printer

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Printing in all red (lexmark Z715)

This is on a mac.  osx 10.5.9 or whatever it is.  the printer was fine the last time i printed.  so i flipped on the switche in preferances to print in all black.  but now i have a streak that doesn't get printed, running about the middle of the line.  i cleaned the heads with a qtip and alcohol.  but i was really wondering about the printing in red which has my concern.
thanks.

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  • the_visitor
    the_visitor Mar 01, 2009

    first let me say thank you for responding!  i really appreciate your attention to my problem.


    this was a brand spanking new ink cartridge so it would have been free of any gunk.


    -leQ
    p.s.
    on the lexmark Z715s, the black ink is the right cartridge.

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  • Lexmark Master
  • 684 Answers

In this case what i would request u to do is....... Take out both the catridges from the Printer......... Take 2 Paper Towels one should be wet with Luke warm water and the other one should be dry........... Take the Colour catridge first turn it upside down and u will see a small copper plate on the catridge from where the ink comes out....... Place the wet paper towel using ur thumb on the Copper plate and press it a lit bit for 10 Seconds...... Now remove it and see whether u see any ink on the paper towel.......... U should see some ink on it now place the dry paper towel on the ink catridge in the same way........ Now do the same procedure again.......... Do the same procedure twice on the Black Catridge................. Now take the dry paper towel and turn the direction of the cartridge so that u can see a Copper plate on it with small boxes just clean that copper plate with the Dry Paper Towel.......... Know insert both the catridges inside the Printer the Colour Catridge should go in the right side and the black on the left........
Good Luck

Posted on Mar 01, 2009

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