Question about LG WM3988HWA Front Load Washer / Dryer

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WM3988HWA Error NO Water Source

Can anyone advise why LG WM3988HWA all-in-one will not fill with water?  Faucets are on full force.  Tried to check pump area but water ran out onto floor. LG support line = NO help.  Geek Squad will not arrive for 3 days and we had old machines disconnected prior to delivery.   Thank you

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  • fixer444 May 11, 2010

    Try pressing 'end of cycle' to clear the screen....'end signal'. To start afresh.

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  • 18 Answers

CHECK THE WATER FILTERS AT THE BACK OF THE UNIT THEY ARE PROBABLY DUE FOR A CLEANING.

Posted on Dec 29, 2009

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6ya6ya
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Posted on Jan 02, 2017

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I have a LG Punch WF-C5856TC washing machine. Off late, Notice that the water is trickling in rather than flowing. Hence it takes really really long time to wash clothes. Pls advise


The first place to look is the inlet tap in the wall
even you have the tap on full the tap washer inside jams and prevents the full flow of the water
next check out the filter in the hose at the tap or at the washing machine end
next replace the water inlet solenoid
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Your fill time, water fill time, is too long. Have a professional complete the following:
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The code is f 20


This error code indicates a water supply problem.

Are both the hot and cold water faucets turned on?
Turn on the water. Check the household faucets to see if the hot and cold water faucets are turned on. Completely open both faucets for proper fill.

NOTE: Both hot and cold water must be connected to the washer and turned on; the washer will not properly operate with only one incoming source of water.

Turn off the water and remove inlet hoses from the inlet valves in the back of the washer. Inside the inlet valves are screens. Remove any accumulated film or particles from the screens. Reinstall hoses, turn on water, and check for leaks.

If the water pressure is too low, the washer may not properly operate. To find out your exact pounds-per-square-inch (psi) value, contact your local water utility company.

Use only HE High Efficiency detergent. Using non-HE detergent, or more than the manufacturer's recommended amount of detergent, can cause excessive suds. The excess suds can prevent the washer from detecting the incoming water.
Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.

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My neptune washer has an indicator light that reads 'nf'. Can't find anything in the manual?


The washer has tried to fill and could not. Make sure the water faucets are open all the way.
Check for kinked hoses.

See error codes2_bing.gif on page 12 of the manual.

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The water valves might be going bad, or there is a clog in the hoses. Also check the water pressure going into the washer.

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Display code FE... what needs to be done


FE in an over fill error. (the pump should automatically come on to drain water) If the machine is not overfilling, check the thin hose that goes to the water level switch. If it is overfilling you will either need to replace the inlet water valve if it is filling with no power to the vavle, or the main control board if it is receiving power in the FE condtion.

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2 Answers

When Istrted to wash my cloths , the washer stop and post F-20


This error code indicates a water supply problem.
Are both the hot and cold water faucets turned on?
Turn on the water. Check the household faucets to see if the hot and cold water faucets are turned on. Completely open both faucets for proper fill.
NOTE: Both hot and cold water must be connected to the washer and turned on; the washer will not properly operate with only one incoming source of water.
drain_inlet_hose_wall.jpg Are the water inlet hoses kinked?
Straighten the water inlet hoses.
Are the water inlet valve screens on the washer clogged?

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