Question about Kenmore Elite 45986 Front Load Washer
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F11 is a serial communication error. Communication between the central control unit and the motor control unit cannot be sent correctly. Possible solutions: Check the harness between the two boards for loose connection. Driver motor, main board or motor control board may be bad. I have come across a number of these with loose connections and bad main boards. Put it into a test by pressing drain/spin on the left side. Then press the spin speed button on the right until no spin is lit. Then press the pre-wash button on the right 4 times until 00 comes up in the display. You are now in the automatic test mode. Let it do it's thing about 15 minutes and see if the error comes again.
Posted on Mar 01, 2009
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Posted on Jan 02, 2017
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Jan 05, 2016 | Washing Machines
Jun 07, 2014 | Whirlpool Cabrio WTW6600SBT Top Load...
An "F-11" error code on a Whirlpool Duet could cause your washer to become inoperable and stop in the middle of a load. The cause of the problem could be a number of things and may require new parts.
F11 can mean anything from motor to motor control board to ccu board to wiring harness connecting ccu to mcu to motor.
The "F-11" code could appear with the dash or without the dash on the LCD screen. Be aware that there is also an "F-H" code that could look similar to the "F-11" code. Listen for 11 beeps to go along with the error code's first appearance.
The error means that there is no communication between the "Motor Control Unit" and the "Central Control Unit." This means that any operation selected like "Pre-wash" or "Large Load" cannot be sent to the motor for the washer to operate.
Open up the washer panel to check the wire connections between the two units. If any plugs are loose or unplugged, reconnect them. Check to make sure none of the wires are stripped, rusty or broken off. After you reconnect the wires, rerun the washer to see if the error appears again.
If you do not know or understand the inside components of your Whirlpool washer, leave the job to a professional. Contact the store where you purchased the washer or Whirlpool customer service directly.
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