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Make sure that your firmware is updated correctly. Also make sure the games are the correct region for the unit you're playing on. You may have an incorrect region setup on the PS3. PS3 games are region locked, either being PAL or NTSC. If the PS3 is set to read PAL (by being set to a region that is PAL, like the UK, Europe, and Japan) it will not read or play an NTSC disc.
Misconfigured or corrupted firmware installations can also cause this problem. Furthermore, pirated games will not play, because they do not have the appropriate security key on the disc.
You can try testing this by creating a new profile on the PS3 and trying to play the games. If you can play them with the new profile, then there is a corruption with the old profile. If you can't play them in the new profile, then it could be the firmware.
Lastly you may have a blown drive. Most PS3 games are dual layer blu ray discs capable of storing large amounts of data. The blu ray drive in the PS3 uses a sequenced dual laser to read the game. If one of the laser emitters has blown, it won't read the game correctly. However, since it doesn't use both emitters to read blu ray movie disks or dvds they'll still play correctly.
The issue is the Blu-Ray diode. If one disc stops working 100% of the time but the other two types still work (DVD and CD) then the blu-ray diode died. The good news is that a handy person can fix it for about $45. Just do your research and watch a few youtube videos on replacing the laser and opening the case to make sure you are comfortable. I just did it and it was fine. You can buy the laser assembly on eBay, just make sure you go local and get a warranty. Don't buy overseas.
A bad laser could affect the sound cause it can't read all the information from the disc. Try games as well and see if it does the same thing, sounds like a new drive is in order. There is one laser in those drives and require different strengths to read different discs. Also try a music disc that you know is good. If your still getting the same issue then get the drive replaced or just replace the laser if you have some technical knowledge.
f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.
If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.
Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.
Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.
If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.
**EDIT** Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/
hold the power button down when it is red till you hear the quick beeps then select the file restore. this is a diagnostics screen...you may have to hold the power button in for several seconds....does your ps3 work on a non hidef tv?
try setting the console back to factory settings, i had the oposite problem, would play games but not movies. will it play blu-ray movies or regular? if it doesnt play blu-rays, your disc reader may have gone bad.
Could be an overheating issue.. Is there enough air circulation around the unit? Is it possibly dusty? try and perform minor servicing (use a can of compressed air incase if there's dust causing problems)
Yes you can.. Blu-ray discs are not region coded.. However if you trying to play a DVD or any other format disc then it would not be possible since these are region coded.. However the PS3 games are region free.. can be bought from anywhere and played anywhere..