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Re: computer won't restart or shut off
I had the same problem & I'm running the same OS. It happened after an update too. This is what I did. I made a new shortcut on my desktop for shutoff & restart, I just use this shortcut now & it works OK. If you want to try it this is how I did it...
XP Users: 1. Right click the Desktop and select New /Shortcut. 2. A screen will appear asking you for a Command Line. Here's what you put in that box: ( it's best if you copy & paste this into the box)
For Shutdown: Shutdown -s -t 0 For Restart: Shutdown -r -t 0
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Probably windows picked the wrong drivers, if it was microsofts download. Try to get to safe mode and type restore point in the search box. Select a date prior to the update. If it was a windows update there will be a restore point set.
Sounds like some update was pushed and will be restarting without your intervention. I would shut the computer and power up and see if it continues to update. It should prompt you to manually choose not to restart. If it cycles again without your permission, press CTRL - BREAK to stop it. Reboot into safe mode - press f8 when you reboot the machine and before it gets to the windows logo. Your BIOS Screen will appear first, then start the Safe mode fast... Press F8 or FN-F8 continuously. Once inside Safe mode... reboot normally and you should be ok. Read this as it could also help..
Usually Windows is OK about notifying you but for this last update I had 5 different people all call me VERY upset that they had lost important work because Windows Updates just hijacked their computer and started installing and then restarted WITHOUT NOTICE.
At the very least if there is a user logged in their should be a window that REQUIRES a "yes" click before an auto-restart is performed.
I have the Group Policy Set "No auto restarts when users are logged in" but I am running Windows 7 Professional and it isn't so easy with the other versions.
For those who don't have Windows 7 Pro/Ultimate to run gpedit.msc - Computer Config-Admin templates-Windows Components-Windows Update you can use the following - save in Notepad and rename to a something.reg file and double click.
Windows Registry Editor Version 5.00
When the CPU in the computer or laptopoverheats then it will shut down (i.e. thermal overload) and won't boot upagain until it has cooled down. If this is the problem is not fixed then theCPU will eventually fail. A faulty fan causes this problem or the fan and heat sink assembly are cloggedwith dust. Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged withdust the remove the dust and make sure the vents are clear and dust free. Use acan of compressed air to do this.
That is a common fault of Microsoft where the updates aren't compatible with your system or a patch doesn't finish and may have shut down prematurely and corrupts it. You should try to boot with safe mode when you power on the computer hit f8. Then go into the control panel>add remove programs. There is a way where you can sort to only see Window updates that start with kb and you can delete the recent ones by date and then restart and try again.
If you are updating windows xp and it says installing updates when you are shutting down your computer, you should let it finish, even if it tales overnight. depenind on how many updates you have, better to go to the updates web site and do it from there. after they have installed then you should be able to do a restart on your computer and compleate. Any thing ells you are best off contacting MicroSoft
It seems that your system infected by virus!
Go to start,
type inside of the run box: - shoutdown
if it couldn't help I strongly suggest you to install a good firewall (like kaspersky, Macafee, NOD 32)
and then update it and after all scan your system and restart it.