Question about Sony TAM-100 Digital Answering Machine

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The machine doesn't work. I can record a message but that's all.

I don't know what other information would be helpful.

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  • susan_melvin Mar 08, 2009

    I have the manual - printed a copy of it - I just can't get anything to work other than I can record a message. It doesn't record, etc. --Susan

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Here is where you can find the manual on your Sony TAM100 phone/answering machine.
http://esupport.sony.com/US/perl/model-documents.pl?mdl=TAM100&LOC=3

If you need more detailed help, just ask!
Thanks
Len

Posted on Mar 02, 2009

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1 Answer

1. Too many rings before answering. How can I shorten? 2. Because message is short, how do I bring "beep" closer to my message?


You don't say what brand and model phone or answering machine you have, so I can't give you a step-by-step answer. But here is general information.

The number of rings until the answering machine picks up is controlled on some units by a switch. Most of the time you'll find it on the rear or one of the sides. If it's a cordless phone/answering machine combo, the switch will be on the base unit. These usually have positions for 2 or 4 rings. Some have a "TS" position as well. This is for "toll-saver", which extends the number of rings if there are no new messages. If you call to check message while you're away, if the phone rings more than the number of times you selected you know there aren't any new messages. Then you can hang up before the machine answers and you won't be charged for a call. (This is a hold-over from the days where you might need to make a long-distance call to check your messages. Most people have cell phones with national calling plans now and it doesn't really matter.)

Some newer units have a setup menu where you'll find the ring selection. On a cordless phone the menu button may be on either the base unit or the handset. It depends on the make and model.

On most of today's answering machines, the beep tone is added when you're done recording. Usually you press and hold a button to start the recording, make your announcement, then release the button. The beep is recorded when you let go of the button, so there shouldn't be much delay after the message end. If the beep comes a long time after you finish speaking, either you're not releasing the button, or you have a very old style machine with a fixed recording time. The instructions that came with these usually gave suggested messages that would take the time, and typically had you end with "...please wait for the beep and leave a message".

You can usually find manuals for downloading from the phone or answering machine manufacturer's website, or on one of the many other manual sites on the Internet. Try a search for "(insert your brand and model here) owner's manual" as a start. Of course, if all else fails another option is to get a new machine. Basic models aren't expensive, but if what you have can be made to work the way you want, why spend money?

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Cannot find instructions need to put my own message on machine


You haven't given a brand or model, so I can't help with any specific instructions or links to information. But here are some generic tips.

Does your answering machine actually allow you to record your own message? Most do, but there were some sold that had only preset messages available.

Look at the buttons on the machine and see if there's one marked "message" or "record" or "check message". On many machines this button has two functions. Press and release it and it plays the current outgoing message. But press and hold it, and the machine beeps and lets you record a new message. Continue to hold the button while you record your new message and then release it. Most machines then will play back your message so you decide whether you like it. If not, repeat the process.

Finally, visit the manufacturer's website. They generally have manuals for downloading, or how-to information on the site which should get you going.


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