Question about HP Compaq Presario SR1123WM (PC184A) PC Desktop
When I try to restore this system to factory it goes through the motion but when it reboots it gives me a configuration problem error and says code purple. It instructs me to call Compaq. I don't have a restore disk I'm using the internal restore. Where can I find a restore disk for this system. Compaq don't have one.
If Compaq doesn't have one no one else will either.
Have you tried the recover clean up utility? Available as a download (link below)
My guess is that if it will not restore something is wrong with the hard drive. Have you contacted HP to ask them what it means?
Another option is to buy and install windows and download the drivers from Compaq/HP.Same link
Posted on Feb 28, 2009
You can download Hiren's Boot CD from this link: http://hotfile.com/dl/3325501/86e7736/9Down.COM_Hirens.BootCD.9.8.rar.html.
After extracting it, burn the ISO to a cd (you can use cdimage program). If you aren't comfortable doing this, have a friend who is do it for you.
Boot to the CD and select MiniXP
click on start, then run. type in cmd to open a command prompt.
at the command prompt, type (X): where (X) represents your system's drive with the windows installation (usually C:).
Then do the following (without quotes) Type "cd hp" press Enter. Type "cd bin" press Enter. Type "cd configcheck" press Enter.
Now type in the whole string of text (again without the quotes) "ren run.py run.p_"
After sucessfuly completing the above, shutdown the computer and remove the CD. Windows should boot back up with no error.
Posted on May 23, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Dec 23, 2013 | Compaq Computers & Internet
Aug 03, 2013 | HP Compaq Presario SR1123WM (PC184A) PC...
Switch On your
PC/ Laptop and log in to windows.
Go to 'Start'--->Programs--->Accessories--->System Tools--->Click 'System Restore'
A 'System Restore' window will appear.
Here you will have to check "Restore computer to an earlier time' and click Next
Now you will find one Month Calendar window with Dates below, go to the previous month by clicking the '<' sign in the upper left hand corner of the Month Calendar and select any date that you see in Bold.
Note: It is better if you could remember from which date you are
facing the issue, try to select a date prior to that date.
The detail of that particular date should show "System
Checkpoint" and time on the right hand side box. Select that date.
Now, Click on Next and System Restore will start and windows will take a reboot.
After reboot your problem should be resolved.
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