Question about Canon PowerShot A640 Digital Camera

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Lense Error, Reset Camera.

My A640 fell down from my hand when it was on (From a 150cm meter table on a hard ground), for a while it did not work. Now when I turn it on, this error appear, "Lense Error, Rest Camera". Please advise me what to do,

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  • Anonymous May 21, 2009

    i as well dropped camera on a hard surface from aprox. 3 feet.
    the lense cover had broken and the metal zoom was slightly dented. the camera worked fine and its been months after that event and just recently the same message started apearing.
    "lense error, reset camera"
    and the camera will not operate correctly.
    i'm looking for some assistance on how to restart my camera.
    thank you.

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  • Canon Master
  • 96,417 Answers

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

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I have a A640 powershot approx two years and has had little use over this period. I took it to a family event recently and took approx 100 photograghs before my lense became stuck. This happened as I was...


There are numerous suggestions on-line elsewhere for this common problem with Canon lenses. Does your display give you an error message? If yes, google that error message and you should find many suggestions for fixes. I know some places actually advocate just forcing it back into the properly aligned position although I think that should be a last resort. I have not done this myself but there are many who have fixed these cameras successfully. Good luck

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I was all over this site and the only solution was to send it into repair for the "4 beeps and shut off" problem. I found another site that talked about lense errors, and one of their suggestions was to take the camera, lense up, smack it into your other hand (not too hard) (screen down toward your receiving hand) while the lense was out. You have to be fast, because when you power on, the lense comes out, and you have about 2 seconds to do it. My first light smack, and the camera came alive again! They also talked about lightly tweaking the lense while it was out in case it fell off track or skipped a tooth, but that wasn't my problem apparently!

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The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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*&%$@#%^&*&^% !!"It's working!!!! Turn your camera on and put it near your ear. Did you hear a softly motorized sound in the lenses area and the green LED is flashing? If you hear this sound do this. Do it under your own responsability. (any way your camera does not work). When you turn on the camera wait until the lenses come out, in that moment grab the lens with your hand and don't let it go back. The camera will turn off but the lens will stay out. With the camera off push in the lens with your hand. Turn on the camera and that's it. I had to do it 2 times, but now my camera it's working again. This system error could be caused because the lens get out of it rail and the camera can not set the focus system.

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