Question about Kenmore 23612 Progressive PowerMate Bagged Canister Vacuum

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My dyson roller stopped spinning - Kenmore 23612 Progressive PowerMate Bagged Canister Vacuum

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  • Anonymous Apr 11, 2009

    My Dyson 17 animal vacuum sucked up a canvas handle. I pulled it out. The roller stopped rolling. Help.

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I had the same problem hit the reset button never heard a click but it started spinning again!

Posted on Jun 30, 2013

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Hairs stuck in the ends of the roller

Posted on Feb 28, 2009

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SOURCE: my dyson animal 14 roller stopped spinning!!! help!

remove base cover on foot and check for hair buildup. remove, re-assemble and test. of not it is probably either broken belt /drive vane and will require shop service

Posted on Sep 14, 2009

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Hi there,

Sorry to hear you're having difficulties with your Dyson DC25. If the brushbar only seems to work intermittently, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible. We'll look forward to hearing from you.

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It is possible that the item has caused some damage to the clutch. We would advise following the onilne checks at www.dyson.com and clikcing on the support section.

If this doesnt resolve the issue, please call our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

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