Question about Apple iPhone Smartphone

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IPhone won't do anything!

When I turn on the iPod, it tells me to connect it to iTunes, the thing is that it is connected to a USB. Then at the bottom it says "Slide to Unlock" but when I try, it doesn't slide. It then just shuts off a second later with the loading circle, and does that everytime I turn it on. It doesn't connect to iTunes for me to use the ZiPhone firmware either. What do I do?!

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  • sandy_n2 Feb 28, 2009

    i restored the iphone but the same problem keeps occuring, it won't stay on for more than 5 seconds without turning itself off. and it's plugged in with the wire and being charged, so I don't get why it still happens

  • ruthangie1 Mar 01, 2009

    help pls tried everything nothing is working

  • Anonymous Apr 17, 2009

    i put my i phone on the charger and the the thing that tells me its charging comes up and then the apple comes on then the usb cord and a arrow pointing to itunes come on.

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  • Apple Master
  • 688 Answers

Before you connect your iPhone or iTouch to iTunes.
Try and put the device into DFU Mode.
Plug your USB cord into your Device and Not into your computer.
Turn the Phone all the way off by holding the power button until the Red Bar appears and Slide it off..
Hold the "Home" Button Down for 5 seconds.
Then Push and Hold the "Power" Button while still holding the "Home" button and count to 7
Let go of the "Power" button while still holding the "Home" Button and Hold the Home button for approx 26 seconds.
The screen may or may not go blank with lines. No Worries!! now plug the USB into the computer with iTunes open. If the iphone is in DFU mode, iTunes will come up with a popup that says, "Itunes has detected an iPhone that is in recovery mode. Your must restore it"
Once this occurs, you can restore your device with any firmware by pressing "SHIFT" on your keyboard and "Clicking" Restore with your Mouse. Restore your device and let it mount to itunes.
If you are unlocking the device, I would suggest using "QuickPwn" you can get it HERE
You can download Apple iPhone Firmware HERE, when using quickpwn you will need to upgrade your firmware to 1,2_ 2.2_5G77...NOT 2.2.1
(TIP: Don't restore your iphone with custom firmware in iTunes. Restore with the original Firmware and Unlock or Jailbreak letting Quickpwn make the custom firmware....Also if you have a 3G do not ungrade in itunes to the 2.2.1 firmware, it changes the phone modem baseband and renders it "NOT" unlockable)

Posted on Feb 28, 2009

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1 Answer

Cant update my iphone 4 (model mc609ll )


Perform a recovery-mode restoreIf your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
  1. Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
  2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    • If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
  3. While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
  4. Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
    ht1808--connect_to_itunes-001-en.png
    Note:
    If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
  5. iTunes should automatically open and display the following message:
    [img alt="Alert text: "iTunes has detected an iPhone in recovery mode..."" width="520" height="241" src="http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT1808/HT1808--recovery_alert-002-en.png" data-hires="true">
    "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
    If iTunes not open after two minutes, please open iTunes yourself.
  6. Use iTunes to restore the device.

Sep 21, 2013 | Apple iPhone 4 Black Smartphone

1 Answer

IPhone deletes my contact names when I sync it to computer! Leaves the numbers, delete only names.


If you've set up automatic syncing, iTunes syncs your device by default whenever you connect your iPod, iPhone, or iPad to your computer. If you don't want iTunes to sync your device without being prompted, you can change this setting.

You can prevent unprompted syncing for any specific iPod, iPhone, or iPad; or for all iPod, iPhone, or iPad devices you connect to your computer.

To prevent unprompted syncing for a specific iPod, iPhone, or iPad:

  1. Connect your iPod, iPhone, or iPad to your computer.

  2. In iTunes, select your device (below Devices).

  3. Click Summary, and then deselect "Open iTunes when this Device is connected."

To prevent unprompted syncing for all iPod, iPhone, and iPad devices:


  1. In iTunes, choose Edit > Preferences.

  2. Click Devices.

  3. Select "Prevent iPods, iPhones, and iPads from syncing automatically."

    If this checkbox is selected, any connected iPod, iPhone, or iPad won't sync without being prompted.

To sync your iPod, iPhone, or iPad when unprompted syncing is disabled, connect your iPod, iPhone, or iPad to your computer, and then choose File > Sync "Device Name" in iTunes, or click your device (below Devices) and then click Sync.

For more information, see the iPod, iPhone, or iPad User Guide or the Apple Support website.

Dec 18, 2012 | Cell Phones

1 Answer

My iphone is brought from korea and to nepal and iphone does not open only emergency call which is not possible.


hi dear.

You may encounter the following symptoms while updating or restoring your iPhone or iPod touch:

  • iPhone or iPod touch continually restarts but never displays the Home screen.
  • An update or restore did not complete and the device is no longer recognized in iTunes.
  • iPhone or iPod touch stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.

If this occurs, you can place the device into recovery mode and attempt to restore the device again. If iTunes displayed an alert with an error code, see this article before attempting the steps outlined here.

Note: In certain situations, an iPhone or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.

Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.

  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
    • If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
  3. While pressing and holding the Home button, reconnect the USB cable to iPhone. When you reconnect the USB cable to iPhone, the device should power on.
  4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
  5. If necessary, open iTunes. You should see the following "recovery mode" alert:
  6. Use iTunes to restore the device.
  7. If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

    When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information

Oct 10, 2011 | Apple iPhone Smartphone

1 Answer

I hooked my iphone 3gs to my computer and went to add music to my ipod from itunes. It is stuck on a black screen with the usb port and a logo of itunes. I tried restarting my iphone 3gs and it wouldnt...


Hi
looks like you have try to turn on the phone while turning on you have pressed the home button by mistake and the phone was connected to computer.that put your phone into recovery mode.
You have to restore your phone by connecting your phone with itune. and on itune click on restore and upgrade,this process will take about 20 to 30 minute. you will loose everything from your phone.
thank you.

Sep 14, 2011 | Cell Phones

1 Answer

I have a problem with my iphone it is unlock and y dont now the password


Place in to forced recovery mode using itunes.Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.

Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPhone. When you reconnect the USB cable to iPhone, the device should power on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure the battery has some charge and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup

Jan 19, 2010 | Apple iPhone Smartphone

1 Answer

Iphone will not restore error 13


You can resolve the restore issues using the troubleshooting steps found in this document:

1. Update to the latest version of iTunes

To see if you have the latest version of iTunes, open iTunes and check for updates.
  • Windows: Choose Help > Check for Updates
  • Mac: Choose iTunes > Check for Updates
If there is an update to iTunes available, install the update and try to restore again. If you do not have an active connection to the Internet, or your Internet security settings are configured to prevent iTunes from communicating with Apple, iTunes will alert you that the iTunes update server could not be contacted. Resolve your Internet issues and attempt to update again.

2. Restart your computer
Simply restarting the computer can clear up certain issues that could prevent you from restoring iPhone or iPod touch. After you restart, try restoring the device again in iTunes.

3. Open the proper ports and allow access to Apple servers
During the update and restore process, iTunes needs to contact Apple. Ensure that your computer has the following ports open and can access these servers:
Port 80
Port 443
phobos.apple.com, albert.apple.com, gs.apple.com
If you see "Error 9807", you must open access to the following VeriSign servers:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
If you are using a Windows operating system, you can follow this article to help resolve issues caused by third-party security software.
You may need to update, properly configure, disable, or uninstall built-in firewalls and other security software to prevent interference with iTunes. For assistance with this, contact the company that supports the firewall or security software you use. If you are using proxy settings, try to restore or update without using a proxy.
4. USB Troubleshooting
Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built in to the computer are preferred over a hub. If you tried connecting iPhone or iPod touch to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If the issue continues:
Remove all USB devices except the keyboard, mouse, and iPhone or iPod touch. Remove all USB hubs and connect directly to the computer.
Connect iPhone or iPod touch directly to the included USB cable, bypassing the dock.
Restart the computer.
Try to restore the device again in iTunes.
If available, test with alternative, known-good USB cables.

5. Restore on a different computer
If the issue is not resolved with the above steps, try to restore using a different computer. Ensure that the computer you use has USB 2.0 ports, the latest version of iTunes, and that you connect directly to the computer.
If another computer is not available, proceed to the Advanced Steps below.

Oct 17, 2009 | Apple iPhone 3G

1 Answer

Can't turn on


Try restoring it...here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
After this you will need to jailbreak it too

Sep 04, 2009 | Apple iPhone Smartphone

12 Answers

How do i transfer Music to my Iphone from my computer, Once plugged into the computer the songs that are currently in the iphone are unhighlighted and cannot move songs to or from the iphone.. Please help


You need to create a playlist for the iPhone. This isn't intuitive and I don't know why it's this way. It works great, there just isn't anything explaining what to do. This seems to snag Windows users the most. Maybe Mac users are already used to doing things this way? I don't know.

Below is a picture of my iTunes. Look down in the lower-left corner and see that my playlist is highlighted. At the very bottom-left corner you can click the plus sign to create a new playlist. Then drag all of the music you want to the playlist. Finally, in the music tab of your iPhone, make sure you click the playlist you just made to sync all music on that list to your phone.

This will do the trick.

c868d8d.jpg

Jun 10, 2009 | Apple iPhone Smartphone

1 Answer

I have an iphone I downloaded the ants application which seems to have closed the phone down completely I cant get to restore


Products Affected iPhone, iPod touch
Symptoms that may have occurred with an unsuccessful restore may include a frozen screen—either at the Apple logo or some other application—or the device may repeatedly reset.
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting USB cable. When you reconnect USB, the device should then power on.

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again. ht1808_01.jpg
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message: ht1808_02.jpgIf you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
Because you must restore iPhone or iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available). See document 305744, "Updating and Restoring iPhone Software."
If you are still unable to restore the iPhone using this method, check Apple support for further troubleshooting and/or service options.
Note: If you sync both an iPhone and an iPod touch to the same computer, make sure you select the correct backup to restore your settings from (don't select an iPhone backup if you have an iPod touch and don't select an iPod touch backup if you have an iPhone).

May 01, 2008 | Apple iPhone Smartphone

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