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There was a very strong burning odor in the laundry room. The washer was completely off. After moving the washer there was a pile of black rubber under the washer. after letting it set, I plugged it back in and there was a humming sound.

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The black rubber pile is from the motor coupler, you would need to remove the cabinet and gain access to the motor unit. most of the time you would need a service company.
Good Luck!

Posted on Mar 01, 2009

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My machine has such a strong smell when the door is left open that is goes thru my whole house. I have black mold in the rubber ring - my machine is only 2 yrs old. Is LG helping their consumers?


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IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
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Hi Karen,
It is not normal to smell a burning smell after a new coupler install. If the pump is not held on the motor with two clamps then it will raise off of the motor and strip the pump. This would cause the burning smell and also cause you to need a new pump. Before you use it again install the second pump clamp. If you cant find it let me know and we can ship you one over. Contact us anytime m-f 9-5. (865)945-3808
Anderson Appliance Parts and Service
Michael Anderson (Owner)

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