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My copier ( xerox xc1040 ) hit a power surge . It

My copier ( xerox xc1040 ) hit a power surge . It flashes H4 and will not let me do anything else. Nothing what so ever . how do I fix the problem.

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  • visn0955 Mar 04, 2009

    Thank you for the advise . the solution did not work .

    None of the buttons will activate no matter what . I have tried everything from unplugging to taking out the cartriage still it will not reboot. ( whats Next ) .

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I speak a littlebeat english.

H4
00
Low Temp


you cant erease this code
in panel control
press (clear ) (exposure select key) (clear) (exposure select key) (14) & (start key)
14: Resets H3, H4,

Posted on Mar 01, 2009

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I've seen this problem b4 in the field. I think to reset this code is:
press these buttons in sequence...clear, auto, clear, auto, 1,4, stop. If it doesnt clear then there may be problem with the fuser unit ( i.e. burnt out fuser lamp and or terminals) or the thermistor.

Posted on Mar 14, 2009

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I have a xerox xc1040 copier. The paper jam light is stuck on (it is the red light in the center of the display). I have gone through the entire sequence of recommended steps in the Xerox PDF files for...


Sounds more like the drum life chip has expired. Either replace the drum unit or the chip .
I can't remember if the xc1040 has a chip, or if its the one with the gears on front that has to drop a flag in order to reset the drum count.
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Xerox XC and XD series copier H3 or H4 error code reset procedure


To reset the H3 or H4 condition on just about any Xerox XC or XD series copier press the following key's in sequence and as quickly as possible (with 4 seconds for the first 4 keys)
Press "C" then the far left key (exposure mode) then the "C" key then the far left again.
So in other words C, far left, C, far left
If done correctly the display should go blank.
Now key in 14 as if you were going to make 14 copies.
Now press the print button.
The machine should reset and the code should be gone.
9 times out of 10 this is a false code that pops up due to power surges or noise.
If the code comes back this means you have a heater lamp or thermal fuse (more common) failure in the fusing area and will need service.
This procedure will work on all Xerox XD and XC models.

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Xerox model # XC1040 flashes H4 when turned on will not make copies ? code


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1 Answer

H2 Blinking on the panel


Error code means that:
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Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=473,E=0000000001213816584,K=3906,Sxi=8,Case=obj(6116)

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Hi there, if you want to clear this code its very simple, do the following: -on your control panel locate the clear and auto exposure buttons, next -hit in the following sequence clear, auto, clear, auto without holding them down, after that all your panel lights should go out. If they do not you have to keep trying...They will go out. -Next program the machine as if your going to make 14 copies -Once 14 is displayed, hit the green start button and your copier should be working again. Cheers! :)

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