Question about Protron PLTV-37 37 in. LCD Television

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Picture in high def does not fill screen

The picture has a couple of blank inches above and below it. Cannot fill in screen. Cable company could not figure it out and Protron has no support number to call.

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  • 38 Answers

That is normal. Most HDTV's have a format or picture size option on the remote or menu. It will give you options like full, stretch ot zoom to fill in the blank spots. The problem is those settings can also distort the picture size so people look funny.

Posted on Mar 06, 2009

  • grisitamonza Jun 02, 2011

    I tried to help a friend with those option but doesn't seem to work, do you know how to get the user's manual of this tv?

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Picture problem on panasonic Vierra plasma tv


It looks like you are saying standard definition pictures do not cover the screen like HD pictures do. Standard def is formatted 4:3 and high def is 16:9. They are not the same so your high def screen is made to display the not as tall but wider high def picture. In order to fill the screen with the taller and not as wide 4:3 aspect ratio std def picture you must tell the TV to stretch the picture or otherwise fill the screen.The TV will have controls you can exercise for this purpose and you can set it up to always show std def in a particular manner. The alternative, if you want the standard Def picture to look true to form, is to view standard def in Letter Box form. It's appearance will then include black panels on the sides of the picture. So the problem is not with the TV but in accepting older format pictures playing on newer format displays (TVs.)

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Picture problem on Panasonic Plasma tv


It looks like you are saying standard definition pictures do not cover the screen like HD pictures do. Standard def is formatted 4:3 and high def is 16:9. They are not the same so your high def screen is made to display the not as tall but wider high def picture. In order to fill the screen with the taller and not as wide 4:3 aspect ratio std def picture you must tell the TV to stretch the picture or otherwise fill the screen.The TV will have controls you can exercise for this purpose and you can set it up to always show std def in a particular manner. The alternative, if you want the standard Def picture to look true to form, is to view standard def in Letter Box form. It's appearance will then include black panels on the sides of the picture. So the problem is not with the TV but in accepting older format pictures playing on newer format displays (TVs.)

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When I turn on the TV, the picture is fuzzy. After five minutes, the picture is clear but any words are out of focus even the menu for adjustments is out of focus. The convergence for red is clear but...


Hi,

Below are some troubleshooting tips for a TV that has a fuzzy or blurry picture;

If your Plasma or LCD TV picture is blurry or fuzzy there are several things that may be causing the problem. It's worth running through the following list before seeking service. You may find yourself saving the full cost of a TV repair.

Make sure you are using the appropriate cable box for your TV. If you have a high-definition TV you should also be using a high-def channel box from your cable provider. Watching standard definition channels on a high-def TV can make the picture look distorted and fuzzy.

Not all cable channels are broadcast in high-definition. When you stretch a standard definition picture to fill the full frame of your wide-screen TV it may look distorted. You can try changing your TV display settings to show standard-def channels at their native resolution. This will create black or gray bands on either side of your picture.

Ideally all of your video components will be connected to your TV with HDMI cables. Your next best option will be component video cables. If your cable box does not have HDMI capabilities, contact your cable company about upgrading your box to one that does include HDMI.

Make sure there is no glare on your TV from a window or other strong light source. This can significantly degrade the quality of the image you are watching.

If your TV has digital noise reduction, try turning that feature on.

You can adjust your TV's sharpness and picture modes to see if that improves picture quality.

Try plugging the power cord into a different electrical outlet and/or surge protector. You may be receiving electrical interference through your power cord.

Trying moving any nearby electrical devices away from the TV. They may be creating interference that can degrade the picture quality.

Let me know if the above helps or not, so that I can direct you further on what do next.....

Best regards.

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do u have a hd box, because if you dont then your tv is not going to project the look that you want. and another thing is that is that if you have basic cable then you will not have the desire look you want. another you can do is check with your cable company and ask them what are your high def channels and then once you turn to them channels your tv should look clear as water lol. but not all channels are high def. and most lcd flat screen tv come preset so when you turn to a high def channel it will say at the top 108pi or 1080p or 4080i or p but its depending on ur service provider

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Tv turns on and has sound but no picture. Only black screen, the menu from the cable or dvd cannot be seen.


Make sure your using a cable box that is compatible with a high def tv, if your tuning a high def channel and your converter does not support high def, it will only play the sound, no vidio at all.

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Recieving hy defintion picture


You need to do the following:

1: use HDMI cable to connect Cable box to TV
2: Call Cable company to activate HD service
3: Enjoy!

You can use component input, but the HDMI is best HD quality!

I hope this helps! please rate highly!

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I'm getting cable channels but no high def


Your TiVo is only recording basic cable (i.e., channels it can receive without a cable box). You will need a digital cable box from your cable company to record channels above 99. If your TiVo is a Series 2 you will not be able to actually record in HD either. You should be able to record the HD channels from the cable box, but they will not be HD quality. (This is my current setup and while the picture quality is much better than basic cable, it pales compared to bypassing the TiVo and watching HD directly off the cable box to the TV.)

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Hooked up a hdmi/dvi cable


try using the red- blue- green high def connections

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How do I adjust the picture to fill the screen


i was having problems in the tv menu getting full screen. no matter what i did there was two black bars on each side of the screen. i have att u verse so i went into the cable menu to options. In the options tab i went down to system options then to aspect ratio. in this screen you get a few options like 4:3 standard definition and 1080i on high def screen. I chose 1080i high def and then played with the zoom function on my remote and the problem was solved. hope this helps

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High Definition Channels leave bar on top and bottom


More then likely it has to do with the aspect ratio of what you're trying to watch. Most DVD's are in widescreen format (2.40 to 1) like you would see in a theater but an HD tv is a 16 by 9 format or 1.85 to 1. Look at the DVD case and see. Also some HD shows are in widescreen so you'll get the same thing. You're only option to fill the screen is get movies in 1.85 to 1 or use your zoom functions however these do tend to distort the picture.

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