Question about ViewSonic KU709 (E77030) Keyboard

5 Answers

I have been using a viewsonic keyboard ku709 with a 3m joystick mouse plugged in the left usb port. 3-4 times a day, I get a stall accompanied with a chime (ding-dong) and then both keyboard and mouse become unusable for a 5-10 seconds, then another chime is heard and the become available again. Not a show stopper but a definite annoyance, especially that I love both of them.

Posted by on

  • ypixel Feb 28, 2009

    My system is a Dell latitude E6500, with XP pro SP3

×

5 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 479 Answers

Hi,
Please refix your IR receiver and then use your k/b and mouse this connectivity issue is common with the IR ports keep the batteries changed as the joystick is embeded on the kb

Posted on Feb 28, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 326 Answers

Its just the connection issue faced by many of the customers .in this case unplugging the connection and checking it in another ports solves the problem as the port in which the devices are connected are got loose internally.

Posted on Feb 28, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • ViewSonic Master
  • 19,396 Answers

That can be because of a bad ir sensor, check the main receiver connected to the USB is not behind objets, and that surface is not dirty.

If problem persists, it may be time to get a new keyboard.

Posted on Feb 28, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • ViewSonic Master
  • 13,433 Answers

Seems like the usb devices are disconnected and then reconnected try another set of usb ports for them or if your using a hub connect them directly to the back of your computer, check that the cables are ok and they are not cut, you can test this by waveing the cables around and see if you start hearing ding dong that means the cable is cut at somepoint.

Posted on Feb 28, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 113 Answers

HI there,
 i thinks there is some problem with the USB port

neo

Posted on Feb 28, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HOW TO ACTIVATE CORDED MOUSE


I understand that you don't need to "activate" USB mouse. Turn off your computer., plug in a USB port and turn your computer on. I just don't know it it is compatible with USB3.0 Just some days ago I conected a Microsoft USB mouse to my USB 3.0 port and it didn't wor so reconnected it to USB2.0. Port USB3.0 is 100% ok!
Microsoft SideWinder Mouse Mouse laser 5 button wired USB OEM pack of 3...

Apr 18, 2015 | Microsoft SideWinder Mouse - Mouse - laser...

1 Answer

How to install 2.4Ghz wireless mouse with USB receiver?


Insert the batteries into the mouse. Turn the mouse over, find the battery cover, and slide it off. Insert the appropriate batteries-usually two AAs.
  • The wireless receiver that plugs into the computer uses USB power, so it needs no batteries.
Connect the receiver to the computer. If your computer has a USB port (as most do), plug your receiver into an available port. There will also be a green adapter supplied, in the event that your system requires the use of the mouse port. Caution-don't try and force the mouse adapter into the keyboard port!
  • The mouse receiver has a USB plug (left), but can also plug into the mouse plug through the adapter it came with (right). If your receiver plugs into the USB port it should look like the left. If it plugs into the mouse plug it should look like the one on the right, only connected to the receiver.
Connect the mouse to the receiver. Place the mouse in close proximity to the receiver, and note the following:
  • The receiver should have a visible button that is easily pushable by the average human finger.
  • The mouse will usually have a very small reset button in a hole on the bottom that can be pushed by something like a pencil or paper clip.
  • Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
Find a permanent position the receiver. Place the receiver where it won't be far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk.
  • The furthest a wireless mouse can get away from the receiver and still function is about 9 feet (2.7 meters), so keep that in mind.
Test your new mouse.
  • If you plugged into the mouse port, restart your computer.
  • If you plugged it into the USB port you should be able to use it immediately.
  • When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.
Adjust your mouse settings. Use the control panel that came with your wireless mouse, or download the necessary software from the manufacturer's website. Adjust the settings so that the mouse performs as you require.

Oct 18, 2014 | Keyboards & Mice

2 Answers

Purchased new laptop and wireless mouse, first day worked great, after a week tried to use mouse again.....just not working have replaced battery no luck


I would try unplugging the usb receiver and restarting the computer.
Then plug it back in.
Sadly, with these, along with replacing the battery, that's the only option.

Mar 12, 2011 | HP Wireless Optical Mouse

1 Answer

Wireless key board & mouse


  • Decide where the keyboard will be placed, whether it is on your desk or a table. Spend a little time experimenting with positions and placement to make sure your wrists and arms will be comfortable. You should consider ergonomics before you set up the keyboard to avoid repetitive motion injuries later on.
  • Step 2 Install the batteries (usually three AA) in your wireless keyboard. Replace the cover securely so the batteries are connected properly. Turn the keyboard on.
  • Step 3 Get out the wireless receiver that came with your keyboard. Position it close to your computer, but not closer than about 8 inches, as the computer itself can cause interference with the wireless signal. You will also want to set the receiver away from other interference-causing devices, such as radios, TVs and telephones.
  • Step 4 Ensure that your wireless receiver is no more than about 6 feet away from where you plan to set your keyboard.
  • Step 5 Insert the CD containing the accompanying software into your computer. A dialog box should appear on your screen. If the install instructions don't pop up right away, manually access the CD by double-clicking its icon or selecting it from the Start menu.
  • Step 6 Plug the wireless receiver into a free USB portmag-glass_10x10.gif on your computer. If you don't have any ports remaining on your computer, you can use an external USB hub instead.
  • Jul 07, 2010 | Dell Wireless Keyboard Optical Mouse w0147

    2 Answers

    My wireless mouse will not work, I forget how to 're'-pair it. It was functioning normally before i left home for a couple of days. Both the mouse and the other part (that goes into the usb port) are...


    1. Try unplugging usb device and replugging in (I'm sure you already did that) LOL
    2. Uninstall device driver
    3. After uninstall plug in USB device
    see if that works

    Nov 14, 2009 | BenQ M310 Wireless Mini Optical Mouse

    1 Answer

    Optical mouse


    Yes you may use your regular keyboard if it plugs into the keyboard port the the wireless mouse plug into a usb port.

    Depending on how the wireless mouse/keyboard reciever plugs into your computer. it's either it splits into one keyboard plug and one mouse plug OR just on usb plug.

    Mar 01, 2009 | Compaq Wireless Keyboard/Mouse p5304

    2 Answers

    Keyboard want light up but mouse works


    The buttons on the top (silver) are linked to your "Favorites" folder in Internet Explorer.

    The buttons to the right of that are used for your media player (To skip tracks and adjust volumes, play pause etc)

    The buttons on the left (from top to bottom) are:

    1) My documents folder will open
    2) MSN or Windows Live! Messenger will open
    3) Your E-Mail will open (whatever your default email program is)
    4) Calculator Opens
    5) Windows Update will open

    Now... In order for these you HAVE to have the drivers installed. If you didn't get a CD with your keyboard, you can download the drivers directly from Microsoft here:

    http://www.microsoft.com/hardware/download/download.aspx?category=MK

    Just fill in the drop-downs and press "Go", it should show you a link the the exact driver you need to install. Once it's been installed you can set up your favorites with the software that it installs.

    Oct 24, 2008 | Microsoft Wireless Optical Desktop Comfort...

    1 Answer

    MS optical desktop 700


    try one of the method below:
    Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

    To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
    USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

    Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
    PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
    PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.
    uparrow.gifBack to the top
    Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.
    uparrow.gifBack to the top
    Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

    Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

    Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
    uparrow.gifBack to the top
    Method 4: Install the latest software loadTOCNode(2, 'moreinformation'); If you are troubleshooting a wireless mouse, download and install the latest Microsoft IntelliPoint software. For more information about IntelliPoint software, visit the following Microsoft Web site:
    http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) If you are troubleshooting a wireless keyboard, download and install the latest Microsoft IntelliType software. For more information about IntelliType software, visit the following Microsoft Web site:
    http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) uparrow.gifBack to the top
    Method 5: Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

    Sep 18, 2008 | Microsoft Wireless Optical Desktop Comfort...

    1 Answer

    Wireless keyboard


    wireless keyboards and in wireless mouse devices, use the following methods in the order that they appear in.

    Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

    To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
    USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

    Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
    PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
    PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.

    Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.

    Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

    Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

    Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.

    Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

    Mar 02, 2008 | Sakar 62150 Keyboard

    2 Answers

    KB985W mouse works but my keyboard doesn't


    Did you use the CD software program that came with the Keyboard and mouse to install the Keyboard?
    Also try connecting the Receiver to another USB port to ensure that you don't have a bad USB port.
    Hope this helps. Bud

    Oct 14, 2006 | Innovations kb985w RF Wireless Keyboard

    Not finding what you are looking for?
    ViewSonic KU709 (E77030) Keyboard Logo

    Related Topics:

    19 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top ViewSonic Keyboards & Mice Experts

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18298 Answers

    micky dee

    Level 3 Expert

    2630 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Are you a ViewSonic Keyboard and Mice Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...