Question about Philips GOGEAR SA6045 MP3 Player

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Stopped playing I have Phillips MP 3 Players - Go Gear 4MB which was purchased last July. It seems the player is completely dead and won't even charge. What is the problem? I submitted the warranty but did not make a copy. Can you help me?Thanks!

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Your serial number that is located on the sticker on the back of the GoGear is enough to claim your warranty if these methods don't work:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 01, 2009

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