Question about Panasonic Phones

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My Panasonic phnes are not working.Model no.KX-TGAi01CS, serial No.71AQA. The message on both receivers says No link to baseMove closer to base. Try again. I've changed the batteries, which made no difference. Please advise.Why should I have to pay for this

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If you can, try moving it closer to the base to see if it make any difference, because those phones usually have a maximum distance for them to connect to the base to make calls. Also check the cords running to the base to make sure you can get a connection strong enough for the hand sets to make a call. Try to make call on the base and see if it works.

Posted on Feb 28, 2009

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Change the location and check .

You are getting some kind of interference at that particular location .

Posted on Feb 28, 2009

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Seems handsets lost secure contact with base unit.
Please register handsets by placing on base unit.

Posted on Feb 28, 2009

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1 Answer

No Link to Base - - Walk closer to base and try again --


You should try resetting both the base and handset but removing their power supply/batteries and then reconnecting their power supply/batteries. You can also check and see if there is a registration option on the handset that will re-link it with the base. Could just be broken though!

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No link to base move closer to base


Your getting this message because the radio portion of the handset or/and base is not communicating with each other. This can be temporary or fatal. You can try re-registering the handset(s) to the base by following the directions in the manual, its fairly easy to do for any model. If that does not work,and you have more than one handset not working with this problem, then it sounds as if your base needs repair or replacing.

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