Panasonic MX-216E - work when you shake it or tap some times..
I bought a panasonic MX-216E 6 months back in india which is probably converted to 110V...Last week it stopped working...I took to two service centers in mountain view,ca and they say carbon brushes needs to be replaced and it will cost $50 (new mixer costs $110)..
this is a new mixer and not heavily used...when i try to tap or shake the mixer it works but it stops again...i paid Rs.5000 for this ..do you have any solution to repair this at home
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Re: panasonic MX-216E - work when you shake it or tap...
I used to live in Mtn. View on Bryant St. next to the P.G.&E office, great town.
I have had appliances go as long as twenty years and never had the brushes go out, but it sounds kie that is your problem alright, this is very unusual I would contact Panasonic and see what they will do for you there is usually a one year parts warranty on small appliances, call them you have nothing to lose. I would call this a factory defect.
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The switch on the titanium has a flimsy week point and is always breaking. This is a stupid economy by Kenwood when there is now so much good competition. Mine broke after only 6 months and Kenwood were less than helpful suggesting I took back to where I bought it - 500 miles away!! I wish I had bought a Kitchen Aid
I know it is kind of late to answer this, but those who are looking anew for a solution to this problem might find this helpful so writing my experience. I also brought a Preethi mixie, 110V from India and in less than two uses of about 5-10min it stopped. I searched everywhere for a solution and even called service center in Chicago (yes, there is one in Chicago, IL) and finding it difficult to go there and get it repaired, I dared to open it.
I am glad I did as I noticed a connector wire (with a plastic seal/insulator) is burnt. It is a simple fix and I cleaned the burnt part and carefully exposed the wire a little bit more and connected it back to the other wire as it is supposed to and put the insulator back in its place. I started the mixer and its working now :)
I have been using it for a month now since I fixed it to make dosa batter, chutneys etc and it is still working. So I think this is the problem most of us had with mixer not working after few minutes of usage and even the overload button not working. Try this and let me know if this solved your problem. Happy Cooking!
My wife has the same model and the planetary unit fell off shortly after we bought it. Since we had moved overseas to a remote pacific island, getting it fixed under warranty was out of the question.
Since the rotary unit is a pressue fit, I pressed it back into place and it worked fine for about 3 months before I had to repeat the process. After that it became a monthly ritual.
I finally decided to fix it for good. What I did was drill a 3/8" hole in the center of the nub in the middle of the inverted rotary cover plate. I then drilled a 5/16" pilot hole in the center of the grooved shaft that the rotary cover plate presses onto. I then tapped that hole with a 18 NC tap. I was careful to tap it just a little shy of the depth of the cap screw that I was going to insert into the threaded hole so that it would jam as I tightened it. I then greased all the gears with a white machine grease and pressed the roary cover plate back onto the shaft. I then put a washer on a 5/16"-18 x 1" socekt head cap screw and clamped the thing together. It hasn't come off in the last 2 years.
While I am moderately skilled in this sort of thing it wasn't a precision operation. Since I was living in a fairly remote location with no shop, I did the entire operation on the kitchen counter using a handheld electric drill. Probably the hardest part was determining how deep to tap the shaft. I did it by trial and error. You can adjust the depth by using a washer or two of varying thicknesses.
I'm really surprised how lame a design using a press fit for this assembly is. They could easily prevent the problem by using my approach or even putting a cotter pin through the shaft and reciever tube in the rotary cover plate (a small hole would be needed in the side of the tube to set the cotter pin).
From what I've seen on the internet while looking for a solution, this is a fairly pervasive problem.
We thought we were buying a high quality machine that we thought would be reliable in our remote situation. Fortuantely, other than the falling rotary cover issue, the machine has worked great.
did u check it( i mean whether it was working) in india if not look in to the warranty period and find out what u can do.. i have bought the same mixer and i'm going to take it to finland in a couple of months.. at present in india its working fine.. and one more qn is it the first time that it's not working.. or it stopped working.. coz too much of rotating might even harmed the mixer.. remember for this mixer it should not go more than 3 min..
I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.
The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.
If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.
It looks like there may be some loose wire connection. Or it may be due to carbon brush probelm. We at Inno Concepts or any of our dealers can diagnose and fix the problem for a reasonable cost. Please contact us at 770-594-1815 or send us an email with all the details to firstname.lastname@example.org
For grinding hard vegetables, use thinner pieces not more than 1/2" in any dimension.
I don't know if it will work for you but move the speed lever from front to back a few times as fast as you can. This will polish the contacts. This is like the old fashioned TV tuners. People used to turn them slowly and then complain when they needed serviced every 6 months. Spinning the tuner knob kept the tuners working flawlessly for years.